Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I ported my old wireline number 5 days ago. day 1 could call out, day 2 recived calls and texts, all are working fine on my PM sim. but did not get successful transfer comfirmatiom from PM. my old wireline still can call out. day 5 wireline company ...
I've cancelled my public mobility but would like to keep my existing phone number. What do I do to transfer my number to the new provider?
Hi there. I currently have the $40 plan. I am going to the US for a month and would like to know what is the most cost effective way to have unlimited text while there and phone to Canada ( unlimited not requured for phone but reasonable amount of mi...
Been a member for just over a year, shouldn't I get a loyalty reward?
Hi,I need to know whether Motorola Moto E4 (4th Gen) XT1767PP, 5.0-inch LCD, 16GB, UAndroid 7.1.1, is compatible with your network?Thanks,Agha
SIM card registers, can find the network but not connect. Verified phone is unlocked. Unsure of next steps can someone please help. I've rebooted and tried manual connection but no luck so far.
Data is being used without my consent! I pay for basically nothing
I cannot connect to the internet. I just put my SIM Card in the slot. The phone works well. But, no internet. Did I miss something?
Hello everyone, Please help, I setup my account on the 6th of February 2020, and typed in the referral code and even got the little green check mark. I did my setup online. And it has been more than 72 hours. How do I submit a request for help to loo...
Recently my phone started registering as No SIM randomly meaning I received no texts or phone calls. I would just turn it off and turn it back on and it would be fine. However this was happening about once a month and is now accelerating to a few tim...
I'm putting in the number without spaces.
are you fudging kidding me???? 30 bucks to add one gig? what the F U D G E is that bullshark? that is insane. anyone else remember when internet was frickin 14.99 to connect and no limits? y'all are killin meh
Hi all,recently I've come across an article on a scam that concerns me and perhaps everybody who happens to have a cellphone (which is just about everybody). The fact that scammers can actually port our number(s) to another phone company without our ...
I just ported my number from kodoo mobile today. It has been more than 5 hours since I lost my connection from kodoo, and yet I cannot connect to PMs network. I have a Pixel 3xl. What am I doing wrong? Please help!
Well the plot thickens with Koodo Mobile in Oshawa. First they charged extra for the sim card, then the VIP service to port was an extra charge and NOW I find out my monthly referral reward is going to someone else which could only be the store empl...
I received a text that I've reached 75% of my data for the month but when I look on self-serve, I haven't even used up 30% of it! Should I be worried?
Just a cool photo I thought I’d share. Little bit of perspective. Also have a good question though. What if I were an active community member after having my plan down to $0.00? Would Public Mobile start paying me each month? Example: Have auto pay...
I bought 1GB add-on $30 (Data) today, but the Data flow is not available, so I charged $10 again, so the Data flow is still not available (I bought a $40 package before),Accout owing 0$. I would like to ask what happened, why is it not available afte...
Hi I am planning to travel to my home country for 6 months. I cant use my public mobile number there for a couple of reasons and I also don't want to lose my public number.Now I have few questions my first question is how I can cancel my account I ha...
Hi, I've entered in the account number and name on the old chatr account and went all the way to the end of the application page. However, it doesn't seem my number has been transferred to public mobile yet even tho I've seen the credit card charge w...
Hi there, suddenly I cannot send and received text?
I have switched to different provider and wish to cancel my service with public mobile
just received a new SIM card in the mail and from Public Mobile and when I try and get activated it is telling me the SIM number is not valid.??? not sure what to do now or where to go nextSola
No matter what I do I can't retrieve my password.it says to reset but that doesn't work.then fb.says talk to a mod.Im without of phone service.
When I try to change from a $30 to $25 plan, I get the message (see below): "This cost of this plan is higher than your current available funds.You will need to make a payment to your account to complete the plan change." I don't see why I need to ma...
Does anyone know what this is about ? I just received a text with this info complaint about telecom or residential TV service? CCTS may be able to help. 1-888-221-1687 or www.ccts-cprst.ca. To learn more about your rights as a wireless consumer
Hello all I've been receiving calls from 118004480006 ( the numbers usually followed by an "x" or a square or some random non number character which is really weird. But even weirder when I try to call it back I get redirect to a automated message f...
when i try to make an account it says my number is already in use, i cannot do forget password because it says my email in invalid even when they have sent me emails to that account multiple times and i need to get into my account because i didnt hav...
