Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, I am looking to buy a SIM card this week but can't figure out what locations are still open and which are closed. Does anyone have a list and the hours? I am in downtown Toronto. I would have liked to order online but I really need it this w...
I received the confirmation for my sim card order on April 2, but it hasn't arrived. (Order #19xxxx). Please update on the status of my order. Thank you
Hi everyone, I'm looking at getting a new phone and an international (rather than North American) version on eBay is much more affordable than straight through Samsung. Given the list above, would this work with Public Mobile? Thanks so much for your...
Hi weird question i Puk locked my sim card and cannot access my email i use to log in and i forget my password.. Can a Mod please assist i have a new sim card and need to log on to my account.
message tags, or add tags mean ?? on the right corner of reply here, and once posted we have option to edit tags, could someone explain, what i could do with this, I did search, before asking, but did not see an answer. thank you.
Alright, I need some leverage here and explanation why ssomeone should leave Bell, Rogers or Telus NOW. I am having conversations with people that will not part with these because of contracts. Yes I have informed them about their right to cancel lol...
Hi My number is under my husband Fido account and it shows his name when I am doing outgoing calls. i am wondering if I can port this number to PM under my own name?i bought PM sim and any difference in my case than normal port out? hope to hear fro...
Why my account is wrong?Why does it say it’s invalid when I want to enter a 12 digit number with credit card on my phone dial 611
I'm trying to find a phone number of an incoming call from December 2019, but it seems we can only access the last 3 months of our usage history.Could anyone help me in this matter?Thanks!Antonio
Hi,I ordered two Sim cards on Sunday April 13, 2020 at xxxxxxx but until now I didn't receive any yet. Could you help me to check that? Thanksxxxxxxxxx Edit: Personal information redacted by will13am. Please do not post personal information in the...
My plan is $25 per month.I signed up for the auto payment with my credit card.So I have a $1 loyalty bonus and $2 autopay reward.I live in OntarioI think I should be charged ($25-$2-$1)*1.13=$24.86But the actual charge on my credit card bill is $25.2...
Is the new iPhone SE 2020 compatible with Public Mobile?
Purchased a voucher from my local gas station my voucher isn't being recognized. My pin isn't working for me.
anyone got the email: TELUS Health has more than 600 physicians, nurses, nurse practitioners, kinesiologists as well as other healthcare professionals and clinical staff on our team, all dedicated to providing care through our solutions and services ...
I’m not receiving any text messages. It’s stopped a few days ago. I removed the card and still nothing. I’m requesting a ticket
yesterday i switched my plan to another carrier..i request them to port my number in..almost 2 day they couldn't port in my number..they asked me to contact public mobile..my account is due(12th april) to payment..pls help me to get back my number..t...
Ordered on April 2nd. Order number: 1***** The SIM cards never arrived. Help?
I am trying to restart my plan before the renewal date as I have ran out of internet and it is to much to keep adding data ad ons- I have to work from home and live in an area with no internet only my phone can u please help me
I ordered a SIM card for my iPhone 7. I received the wrong size SIM card. How do I return the wrong Sim card and get the correct SIM card sent to me.
I have a compatible unlocked phone.I have a fresh new numberMy phone doesn't recognize my sim or pm provider.I can not make selections for data due to sim not recognized. Galaxy S8SM-G950WIMEI 35*************Sim not registeredIt has been a month now ...
I log on to My account. On the Plans and Add-On section, I did not see"Lost/Stolen Phone " for me to click on it. Not even say to click on "Suspend Service" since I had not see anything except "hello" one word on the menu screen. The company has nev...
My phone supports two SIMs, I wanted to know if I put in two SIM cards from two different network providers (one SIM that would only have data, the other SIM would only have calling and texting), then would I be able to make calls and use data withou...
So I think I did it correct. iPhone to Android I sent a text of a few words, some emojis, and a pic. I turned my data on then sent the text. This is is the first time I have turned on my data since my account was refreshed for the next 30 days. I a...
Hello, I have just referred a friend today (by using the referral code when activating online) and I did receive a one dollar reward in my account. However, my friend is supposed to receive a one time $10 credit, it is not showing on his account. Whe...
Your Community rank represents your overall standing in the Community based on your contributions and helpfulness. When you’re just starting to help out, here are some ranks you’ll earn:New in Town.New Neighbour.Good Neighbour.Great Neighbour.The mor...
I couldnt change my plan without getting it prorated. Imagine paying twice in the same month and losing the previous money. So I bought addons. Ended up wasting 10 dollars
Does anybody know what this little graph is? I'm thinking its related to your community reward contributions.
Hi, I just want to make sure that this phone will work on the Public mobile network before ordering it. Alcatel GO FLIP 4044V. the link is below. Thanks Go Flip 4044
It's impossible to get a hold of a moderator I have spent over an hour. I was charged for the same text over 20 times this is happened before does anybody know why? Is this a frequent problem?
