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I'm on autopay for my monthly bill, but for some reason my autopay reward wasn't deducted from my last bill and I can't figure out why. My account overview confirms that I'm on autopay and I have the ward. However, my transaction history (see attachm...

I signed up for PM during a promo that would give me a credit for my first month (i.e. I would have gotten the first month free). It doesn't actually look like I got the credit - how would I go about redeeming it?  Thanks!