Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My husband has been blocked and cannot access his account and in order to get help he needs to log in.
A friend is considering to sign up for PM and I've the following questions. Question-1: To purchase a SIM for him, can I order a SIM from my own account for him or would he have to write his own address to get it. Question-2: Am I correct that he can...
I am trying to transfer from Fido to Public Mobile. What should I do? Should I purchase a new plan and SIM card first? Because the Public Mobile Online Activation website my friend sent me ask me to enter 19-digit SIM card numberCan I do without cha...
Hi, Is there any current promo running as on Oct 29 for the basic $10 plan sign up. Thanks in advance.
I've had Public Mobile for over a month now, and I've never had any problems till now. What's happened for the last few days is that I don't have any bars, calls I try to make say "Call failed", and any messages I try to send also say failed. I've tr...
hello good day... i was just wondering how this things happend. i gave my number to a friend and 2 days ago she tried to reach me via a text message. now i did not received any and someone else is replying to her. few minutes ago someone called me cl...
It happened 3 times. So I lost $30. I switched to $40 / 5Gb plan and my phone is not working. Everything is ok in my account. I even changed the Sim card. I swiped the Sim card in 3 phones. No success. Any ideas why and how can be fixed? Thanks!
Today my notification feed content disappeared. This has happened before and a bit irritating as I as working thru the 20 or so new notifications when suddenly it's blank and tells me to post something to see something.....Is this common experience f...
Hi there, we are going away and are unable to login to my husband phone to cancel it. Would you please help us. . He has tried everything to login in and to no avail. Thanks Colleen
Any one know, why I only received $1 credit, but didnen't receive 10$ referral credit as indicted, but refferered perone received 10$ already?
This is only virtual it doesn't work in a store.
Is it possible to delete old APNs from my google pixel 2? I tried other sites for answers and I dont have "general" under my settings... anyone have any answers?
Hi everyone, I buy a new phone (Samsung Galaxy A90) online at the Samsung website. Can you tell me why you do not support a Samsung Galaxy A90. This is a brand new phone
When I'm trying to figure out if I can get service where I live the maps option isn't working. I don't want to go with this company if I can't even get service in my area lol Someone plz help
How can I request for reimbursement for a payment done by mistake.
I got locked out of my self serve account. How I can sign back in?
Hi community! When I click the link of a Go to Solution, invariably it opens a page with more than one post — often even two or greater — and I get a bit uncertain about which one of those posts offers the real solution. Do you also face the same p...
I'm travelling in the US where we have been for ten days now. Yesterday I renewed my US call/text/data plan plus added an extra 500 mega bytes of US data. I added the same exact features when we crossed the border ten days ago and it worked perfectly...
Help! I've started getting messages about every hour saying "SIM Failure" or "No SIM". I take out the SIM card and re insert and that fixes the issue for about one hour. Then the same thing happeneds. Any suggestions
A couple weeks ago I tried calling 911 6 different times within a 20 minute period. Each time I got the automated message " All circuits busy, try again later" is that an issue with PM Service? Or.....?
Hi all, I switched to Public Mobile for the new activation offer, that you get bonus 2GB data when choosing plans $35 and above. I activated a $40 plan 9 days ago, still not seeing the bonus data added to my account, could anyone help me with this? T...
Hello I'm curious if there is a way to disable my voice mail? I personaly have zero use for it and also i've have been getting daily spam messages that fill my box failry quick its very annoying. I'd like to keep my plan but just remove this feature ...
Hi everyone, Can someone please help me with how to set up data usage text notifications? I read that I can manage my data by getting a text when I use 75-95% of my data, but I'm not sure how to turn this feature on. Or is it already set up for all u...
Let's say my friend and I decide to go for one of the in-store promos.1. My friend will sign-up using the referral code of an existing customer.2. After that, I want to sign-up using my friend's referral code. I believe with referral codes, there is ...
how to forward my public mobile incoming calls to another number without doing it through my phone - can it be done? Any help appreciated. Thanks.
The reward text states $1 Per FriendGet referred and you'll receive a one-time $10 credit! Plus we'll take $1 off your payment every 30 days for every friend you refer for as long as they stay with us. Sharing is caring! If I get this right, after al...
I'm helping a friend port their number from virgin prepaid. Virgin says phone number is account number. Other than account holders name and phone number what else can we supply to be able to successfully port the phone number? Pm SIM is already activ...
Hey, I just activated with Public Mobile. When I went to set up my data in the Cellular Data Network area of my iPhone settings, the only fields that appear are: APNUsernamePassword There is nowhere to imput the MMSC url or the MMS Proxy info mention...
I took my mom to London Drugs to purchase a SIM card and we activated her phoene there BUT there was no Field for my referral code for her to save $10 and for me to get the $1 off each month. Please advise.
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