Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi folks,Just bought a new SIM from Wal-Mart and started going through activation process. Phone is unlocked and compatible. Put the card in and Public Mobile shows up on the screen. But, when I enter the 19 digit SIM card number, I get a small red e...
hi im trying to activate but my card is not registering. this is my 3rd time trying any help please?
Combined with existing identical thread.
I haven’t had to use my data yet because I’ve been in quarantine and haven’t need it cause I’m home on wifi. But I’m working now and I went to use my data (the first time since switching to public mobile) and the data doesn’t work. I’m just wondering...
i dont know the 4 digit pin i need to activate my sim card ,
waiting for number to be transferred as activation occurred but number could not be transferred due to be being blocked by rogers ? Regards
Moved thread against tos
Not so much a question but more of a solution... Speaking with Petro Canada Mobility they tell me that your PIN is the same as your password. All you will need to port the number is the PIN/Password and the IMEI.
The unlimited Canada US 50 plan. I assume that works when in the us? I can roam on other networks? ThanksAl
Anyone else having issues calling Bell Aliant landlines today? I'm not able to call any and seems to reports online of the same from others
Hi All, I recently ordered a PM SIM card and am having a tough time finding a new "dumb phone" (non-smartphone) for PM. I am hoping for suggestions on "dumb phones" that are PM compatible and which can easily be bought new online (less than 100$ CAD)...
hello.May i have my previous phone number back? can i change back to the old number if i apply for the new one now?
I created my account, ported my number over, every thing looked good until I added the sim. SIM network PIN Blocked / PUK message. I did pm a mod last night but I didn't submit a ticket. Just want to make sure I'm following the right protocol. Let m...
1) I've noticed that Usage History shows regular outgoing texts to 7723. No charge or time is shown. This seems to be automatic. What is this?2) Can I download Usage history for my own use, say in a csv, excel or similar file?Thanks for your attenti...
i accidentally submitted the wrong phone number i wanted ported when i activated by SIM card. how do i change the phone number?
With a new set of guidelines that are easy to follow and two revamped boards that can adequately handle the appropriate discussions that are related to public mobile.....hopefully this will allieviate the long discussions over what belongs where.... ...
Moved my number from Petro Canada Mobility 24 hours ago. I can call, send texts & have data but I cannot receive calls or texts on my iPhone SE . Submitted a ticket... Voice calls go directly to voicemail, texts aren’t received at all. All settings a...
I've added 1GB add on and I had 500Mbs left so I added another 1GB knowing that my Add Ons Data will carry over to my next pay period which is in 2 days. Public Mobile REMOVED my 500MBs when I added the extra 1GB!!
I noticed some unusual activity in the bf's account.....i had switched him to the $15 plan and asked if he wanted the $5/500 min add on but he wanted to wait until he could determine if he needed it. So I kept an eye on his usage and when I went in t...
Hi, this morning I realized that some applications (spotify and viber) crash immediately after being opened. When I reboot my phone, the applications restart to work normally but as soon as I get the phone signal, the amber alert shows again and the ...
Hi guys , I tried paying for my july bill via creditcard. It took a long time to process then I had error saying it failed, and when I went to check my credit card balance the money was taken out. Can you please make sure the funds get added to my a...
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Can’t get into my account
Hi there, auto pay did not take payment for July. My serviced has been suspended. What should I do, wait for the correction?
