Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I just got back from 3 month trip And I am reactivating my plan which is due to expire on Nov 6th If I don't make a payment. But I can't make a payment and this is how 'make a payment' window looks like (see current plan: $0.00): What do I do?
![kJzFJig[1].png](/t5/image/serverpage/image-id/14098i8A4FB2A29BE87835/image-size/medium?v=v2&px=400)
@CS_Agent Hi there, I bought a $10 voucher online and I tried top it up and didn't work. I contacted them and they contact you and they email me back that you replied them and told that Public mobile has recharged it to my number but I can't still se...
Considering in purchasing a used iPad 2nd generation. Wondering if a regular phone PM Sim would work in iPad for data.
I just wanted to point out that the "Contact us" email address on the order confirmation page is noreply@publicmobile.ca
@CS_Agent Hi, I made a post yesterday and sent a private message, with no success. My phone still isn't working. I have confirmed that it was an error on Public Mobile's side, and not in fact my phone. I tried my SIM card in three different phones ...
Hello Can you help me to finish my porting process from my telus to PM ?my PM sim card number is : 8912230000*********, and the number I am trying to port: 4********2 Edited by ShawnC to remove completed SIM and phone numbers for privacy
Anybody have an idea why my Visa card keeps getting declined ? My bank says it's all good from their end it's that Public is not accepting it. Does it matter that my Public address is diferent than my Visa address ? Still waiting on a reply from a ...
Good morning, I'm signing up today and need to know what to put in the alternate phone field in the activation portal. I've attached an image, it's marked with a red asterisk which muct be filled in. The phone I'm porting is my only number. Any ideas...
Back up your monthly bottom dollar by doing this idea. I just took my $45 monthly plan which had 5.5gb data down to a $35 monthly 1gb data plan, with all the other bells and whistles such as unlimited Canada-wide calling, unlimited international text...
Hi, I got double charged on my prepaid credit card by public mobile when i was adding funds to re-new my plan. How do I go about to get it fixed as there is no customer service line to call? I'd rather not have to go through my credit card.... Thank...
Hi i just hooked up my phone from Chatr to public mobile. I ported my number from chatr and ever since then I haven't been able to receive text messages or phone calls it just goes to voicemail. Ive tried taking my sim card out and restarting and sti...
I got a SIM from The Mobile Shop 12 days ago and thought that there was a deal that they would give me a free card and do the signup stuff for me. Of course, when I got there, they thought they were pretty wonderful just selling me the SIM. I said "n...
Just wondering if the moderators are picky about who they serve? @Syed_S @CS_Agent Because I've noticed some people, who actually sent a request at about the same time or little later than me, and had their issues resolved. I on the other hand am s...
Hi. I’m in Alberta I’m wondering how the cell service is with pm in northern AB. AND BC.
Hi. Why does wallmart not want to sell SIM cards unless they hook the phone up for you? My friend got a SIM card in the mail and he hooked his phone up no problem. Why is wallmart like this?
Hey all, I was away for 2 months and just paid for my plan. I only have 1GB but that's fine by me. Yesterday I was using my phone on my way back from the airport and it worked fine. Today, I changed my phone to a different unlocked phone, so I put t...
Every time my wife calls me her number gets rejected..I tried all tricks such as clearing her number from the rejected list and even turning off the reject mode process. Perhaps this is something to do with the sim memory. My phone is LG 3. Can som...
Hi I’m new ,my friend referred me to get a SIM card and bring it home so he can set up the account for public mobile cuz I’m currently with Rogers and at the store the guy messed up the plan to 25$ a month and the phone number I had with Rogers that ...
I just put my new PM nano sim card into my new Samsung s6 phone. I'm a long time PM customer so just did the switch and entered my new Sim card number and it said change was successful.. but when I try to send texts or make calls it keeps saying Not ...
I am almost out of data and would like to restart my billing cycle so my data resets. I was told this is possible but can not find a way to do it, I can only switch to a new expensive plan. How can I reset my data as soon as possible?
If you can come to west Mississauga, I have spare SIMs. Contact me by private message; Private Messages - viewing and creating. Of course, just as I clicked Post I remembered all the retail partners have them. Geritol time!
Hello! I got my mom a moto G5 and is on a $20 a month plan. She does not like the phone. So, I want to cancel her public mobile plan for a couple of months while I save to buy her an older iphone. The question is, can I then reactive her account and...
My Data was shut off today saying that I used all 500 MB up but i only got the plan last saturday so thought that was odd. I logged into self serve and according to my usage I have only used 23MB?
Hi, I had a public mobile number set up with a seperate email. Today I activated a new sim with a new gmail account to use with my another phone. I double checked to make sure that I put my referal phone number when I was setting up the account. Howe...
So I had autopay fail 3 months ago on my 90 day plan. I fixed it and PM confirmed it (and still somehow owe me a $120 refund from 6 months ago but aren't getting around to it).Today rolls around and I get a text telling me my plan is suspended becaus...
Hello, I am setting up a Public Mobile account for my kids phone, and I was able to go through the Sim card activation up until it was processing the payment, and it gave me an error that said something had gone wrong, and that I should log in again ...
I registered a plan from public mobile and gave my previous number with account information to the guy to register it. Then, I had the number. I can call anyone and Caller ID says it's me. But when trying to reach the number it says this number is no...
Paid our bill on Monday but our phone isn’t working. I’ve emailed Moderator team and no response. Who else do I contact? I need my phone for work and my boss has no more patience for this. Thanks in advance
I am only receiving text messages when connected to wi-fi. I don’t data plan so my settings might need adjusting. I am on an iPhone. Any suggestions?
Hello Public Mobile Team, I am using Public Mobile service with a number owned by me 647-765-****. since couple of days I am trying to make a call to another number 647-655-**** which belongs to my husband but not able to connect...
| User | Bravos Count |
|---|---|
| 778 | |
| 619 | |
| 381 | |
| 151 | |
| 119 | |
| 108 | |
| 93 | |
| 88 |
