My data plan is supposed to be 5gb of data for the month, I paid my bill on the 6th and its saying I need to sign into my data to use it when I've only used 2.8. I'm not happy.
You should understand as someone who was unhappy with Telus that we want what we pay for, I've gone through every response and advice I've tried multiple times to fix the issue and it still does not work. So yeah I'm going to blame it on the company ...
I've gone through every tab this website has to try and fix the issue lmao, it's ridiculous that the company doesnt actually have a team that can call and sort things out with. I'm a part time student and pay my bill on my own, that's 4 hours of hard...
I'd like to speak with someone over the phone about this otherwise you're losing a customer. I dont want to speak to a bot or wait hours for an email response.
