I signed up for Public Mobile last week when they had the promotion on for 3gb bonus data if you switched from Bell. Today is day 8 and I still don't see the bonus data applied to my account. Is there anything I can do to find out when it will be applied?
I signed up for Public Mobile last week when they had the promotion on for 3gb bonus data if you switched from Bell. Today is day 8 and I still don't see the bonus data applied to my account. Is there anything I can do to find out when it will be applied?
RE: 3gb bonus data
So many promos that are hard to kee up with -- is this promo still available and how may I access it?
While waiting, be sure to review the post above from mimmo. Did you select one of the eligible plans? iirc there were only 3. Did you come over during the promo? Did you transfer/port your other number during the activation process or did you you do that after initial activation?
@axisoftheuniver the promo deal should not have taken that long to get applied. You should definitely get in touch with a MOD and have them investigate. I know PM abruptly removed that promo randomly.
@axisoftheuniver, if you haven't received the data bonus by now, you should contact the moderator team to resolve the issue. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team. Good luck and welcome to Public Mobile.
