09-10-2020 08:42 AM - edited 01-05-2022 01:09 PM
I JUST activated my new sim in a new phone but hadn’t set up Self Serve yet. Psycho bf steals phone and I cant report it stolen or stop any auto payments without the actual phone. What do I do??
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09-10-2020 09:00 AM
I have EVERYTHING paid by my credit card. To report it stolen I would have to get in touch with every single company and bill payment I have auto pay set up with. Thank you for your advice, but no!
09-10-2020 08:57 AM - edited 09-10-2020 08:58 AM
@ChrysD if you can't prove ownership, report your credit card lost and get a replacement card. Don't forget to update any bills that may be affected. Stay safe.
09-10-2020 08:56 AM
Sorry to hear about your troubles.
If you can't access self service, you will need to contact moderator
To contact moderator via 2 methods:
Click on the question mark on the right lower corner of website to start ticketing process to contact moderator. Type: Contact moderator. Follow the prompts to submit ticket.
2 Send a private message to moderator through the following link :
Moderators usually respond within a few hours. Check the envelope icon on the right upper corner up website.