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Not receiving calls

Mgh88
Great Neighbour / Super Voisin

I am unable to receive any calls from anyone. I am not receiving verification codes via SMS. I not cannot access this account with public mobile because it’s sending SMS to my number I am not receiving. I wish I could talk to a real person about this issue but that does not seem to be the case i cannot find a phone number anywhere to call. I am so frustrated I want to cancel my account and get my money back it’s been 2 days. 

4 REPLIES 4

@Mgh88   Check your community inbox in a couple of minutes, I'll private message you a number to call.  It'll be at the envelope icon top right of this page, or if there's no envelope then tap your avatar for Messages.

Mgh88
Great Neighbour / Super Voisin

Yes I can make outgoing calls and I transferred my number 2 days ago

Phil_Adelphus
Mayor / Maire

@Mgh88   Did you port your number in from another provider 2 days ago?  Can you make outgoing calls?

slusagm
Mayor / Maire

any email option ? on the security page, click didn't receive code and if email is there, use that

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