Subscribing to a new plan: Payment Failed! Please try again or use a different payment method

[MichelleMart]

Hi , im trying to subscribe to a new subscription plan on the application and it keeps declining the payment and says to please try again or use a different payment method. ive tried with several of my cards, and tried on the laptop as well, and no luck.

[Ming-MUN]

I had the same problem as you and couldn't pay after trying everything. All I can say is that it was a very bad experience.

[HALIMACS]

Use the app @MichelleMart 

Try uninstalling and reinstalling the app entirely.

Try a Visa or M/C debit card, if you have one.

[will13am]

@MichelleMart , unfortunately if the payment card is rejected too many times, it gets locked out for 24 hours.  You might need to wait a day to try again.  Personally, I have had good success using the mobile app with location permission enabled.  For desktop browser, I would suggest using incognito mode.