Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, I am trying to port over my 604 area code number and I am getting an error "We were unable to transfer the phone number you entered." I typed in the number without dashes or spaces. Can someone PM me on how to fix this?
I didn't realize that my rank was ranked up 2 days ago...Wow!I'm so glad to receive it and I enjoy being part of the community
Registered Dec 18, 2018, for royalty reward session, It does not show there.
I pay $25 per month for my plan but it has no data. It says the $25 plan includes 500MB of data on the $25 plan. How do I get the data added on this plan for the $25? Should I just choose it again as a new plan at the next renewal and see if I have t...
I bought the US roaming add on yesterday for $20. It is not working and I don't want to reorder and pay again. Can you please help?
Today I sent PM to MOD about missing community rewards.only 4 hrs waiting my community rewards got back,thanks the public Mobile's MOD.
I have been having problems tethering the Public Mobile service on the Umidigi A5 Pro. I have encountered tethering issues with certain hardware/service combinations where dun has to be added to the APN type field to enable tethering. When I add du...
Rogers just announced they are rolling out 5G this year. However, according to the Financial Post, "Rogers has managed to get a jump on competitors Bell and Telus with the 5G rollout by partnering with Swedish equipment manufacturer Ericsson for its ...
I am unable to make my payment and I've been using the same card since I started with public.
I was shown at Walmart that my second month would be free but I have not received the credit in my account. Please advise
While using firefox I occasionally get an error message "Potential security risk message" while opening https://publicmobile.ca. This started occurring in Jan-2020 and comes and goes,occurring from my home workstion and from other networks.When I use...
I would like to know if I can make a plan with call display, call waiting, unlimited talk Canada wide with no texting and no voicemail? No voicemail is important to me I need my phone to ring several times and not go voicemail after only four rings, ...
I live in Langley. But there's no Langley in the local selection. So I chose Aldergrove, and the Booger Company said I have to change my number to a long distance number.Which area should I choose? Vancouver?
Why do badges disappear once you touch them ? Whenever I touch one I expect it to show me the badge or info on the badge, instead it disappears. I know that it comes back but why does it do that ? Is it just a glitch ?
I just got mine in the mail today. The price you see on the website is the price you pay all in (no tax, no shipping fee). Just be patient and don't use DHL delivery otherwise they will remit sales tax and charge a fee to do so. Umidigi likes to c...
Are there plans or plans with unlimited data？
I can send/receive text messages, but not pictures. What am I doing wrong?
Dears,I'm moving from PEI to Halifax and already change my address to Halifax in my profile. However, seems that I'm still using PEI as my phone number location.Is there a way to change my location without change my phone number as both locations can...
hi! I wanted to know if the Motorola action one works with public mobile network?
Been with them for years but the pricing is substantially more expensive. I was wondering how do I go about transferring the number I have with rogers to use with Public Mobile? Is it possible? When money is tight, Public Mobile feels right! Can't...
I was recently charged $1.13 randomly on my credit and it's not my due date either. My statement just shows Public Mobile $1.13. I don't know how to get my money back.
I Paused my account because I was out of the country for a month. Now I want to reactivate it, but my old cycle start the 18th and I'm afraid that if I do the payment today the 15th, they will ask me to pay again the 18th, sine it was the day of the ...
Hi there. I currently have $40 5GB data plan, I want to change it to $25 1GB data plan on the next billing date, but I can not figure out how to change it? I keep going pressing change plan button but nothing comes up (see the attached screenshot). I...
Hey .. curious about the Free G off data gift in December . I didn't look for it until now , I looked in self serve but can't fiqure it out ha ha , maybye there was a deadline ? Thanks
Hello there!!I just signed up today as I bought a new phone and some kind lad on Reddit told me to try public mobile and use his code. So i did. I was told I am supposed to recieve some kind of $10 credit for using a code but, I dont see anything tel...
I was setting up my phone with my new sim card. I entered all my information on the first part went on to pick my province and when picking city my pc locked up. When i tried to resubmit I was returned to the first part. There was a message that my S...
