[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Resolved! Data
My plan is for 8 gigs why is it telling me I've used all my data at 4.5 gigs
Resolved! Refund Available Funds
So I'm planning on switching to Fido because of the Black Friday deal, and I confirmed with them I'll be witching, but I wanted to make sure I left no loose ends so I went to my public account and paid $141 for my cycle. I didn't see that it was for ...
Resolved! Winner zone
I received measage in My public account about Winner zone from "mittens". No idea who this is and it looks appealing to me. It asks you to pay $1 at the end. Is this legit? Is this checked by Public or its a scam? Do you wanted a prize? Today is your...
London Drugs Nov 20-25: Activate in-store for free SIM & bonus $20 credit
Saw this in the latest flyer (SK, but probably all stores)https://www.londondrugs.com/store-flyers/eflyer.html Free SIM & BONUS $20 Airtime Credit when activated in store on a minimum $25 planValid Nov 20 to Nov 25 2020As seen in the flyer
Haven't received free month
flash sale on Nov 30 for free month of service. Sent email address and received reply saying I was eligible. Activated sim with same email and have not received ant notification of free month.
Resolved! Re: Account Sign-in vs Community Sign-in
Unable to activate account since purchased sim 4 months ago.(re&re sim 2day)?Now seem different myb on
Re: Phone number transfer from speakout 7-eleven
For some reason I have problem with porting my number too. Can somebody help me with that?
Resolved! Pixel 4a set up APN necessary?
I just got a pixel 4a, and I want to know if I need to set the phone up for MMS or something? Do I have to mess with the APN settings?
Setting up self serve
Hi,I am having trouble setting up my self serve account. I received an email from Public Mobile with a prompt to start setting it up, so I followed the link. It took me to a page where I could either log into an account or set up and account. I tried...
Resolved! Voucher Invalidity
Hi Everyone,I bought a voucher from kudos store Scarborough Town Centre for public mobile. When I tried to feed it, it showed the voucher is invalid and incompletely printed out. I was needed the service urgently so I made the payment by the credit c...
Resolved! Re: Beginner’s Guide to the Community
Hello everyone,I bought a voucher from the kudos store for the public mobile. But the number on the voucher was invalid and incompletely printed. It's been a month now. I tried to make the payment. I needed the network so I made the payment by the c...
Activating
I was trying to activating sim with current phone number I’m stuck on payment methods
Resolved! service area
How do I find out service in a specific area in my city...I recently switched from freedom mobile as there service in Barrhaven was horrible. If anyone could help that would be great.
Warning: Phishing private messages are being sent to members
Got a private message from a 2-hour old account named 'Bears', it claims to click a link to get a chance to win iphone 12.I copied the link into google virus scan tool ( https://www.virustotal.com/gui/) and the link in the message was showing as phi...
Resolved! Awaiting 2GB promo added to my account
Hello - I'm a new activation and want to know when I'm to receive a 2GB data addition to my account? (i think for 6 months, each month 2GB added) I clicked through the promo to register with my email and was told that on activation system would add ...
Calls in and out
For some reason I cannot receive or make calls from my phone why?
Did Public Mobile ever implement the mandated CRTC call blocking system?
To better protect Canadians against nuisance calls, new measures will gradually be implemented by telecom service providers. For instance, by December 19, 2019 providers must have either implemented a system to block calls within their networks or of...
Resolved! SIM purchase, activation in-store, choose new number at WOW! mobile boutique, anjou quebec
hello all ! after the debacle in never getting a SIM shipped to me, i resolved the issue with the MODs. so now i want to purchase a SIM in-person, choose a new number for my IPHONE SE ( old model, but brand new. unlocked ). i called the WOW! mobile b...
Resolved! email to SMS text
I haven't made the switch to Public Mobile yet. I have a question first. If my alarm system sends a text to [email protected] will I receive that text? (using an Android phone, with data turned off) I have found some old posts back in 201...
Resolved! Need to change Email on Public Mobile Account
Thank you, Joshua van Akker
Resolved! Payment Proccessing page timed out but payment taken.
As the title says. The payment processing page timed out to a 'Oops, something went wrong!' page. but payment was taken. I cannot log in to account as it seems things were not finalized.
Resolved! Document from your wireless provider
So recently, I lost my phone and I had an insurance so I claimed it. They said they need a proof that I have reported the phone as lost/stolen to my wireless provider. I sent them the screenshot of the "Report Lost/Stolen" thing from the selfserve. T...
Resolved! PUK code
I can't get my PUK code
Can’t pay for plan at all
Been with public mobile for almost 2 years, when I initially signed up it wouldn’t take my credit card of choice so I had to use a different one, then couple months later it stopped working switched to a third, and it worked for over a year, now toda...
Resolved! Re: port request
want to transfer koodo number to public
Resolved! 28 dollar plan
i am currently in a 15 dollar plan, i want to switch to the currently advertised 28 dollar ( i know it includes the 2$ discount of auto pay ). but when i go to change plan in my account i find only the 35 dollar plan, and when i choose it, it doesn't...
