Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I have a request and I don't know if there's an official place to put it so here it is. Since Public Mobile allegedly cannot directly block numbers for its customers and they send their customers to the Canadian Fraud agency for assistance with that,...
HiI have bin using this service for several moths and made a plan change on my second month, noted there is no $2 reward even though I registered for auto-payment from the beginning.Thank you fr your time.
i guess I am just being cautious but the promotional messages that are emailed to me are they legit? They say they come from a name or user I do not recognize which doesn’t mean they don’t come from this community but some offers are pretty sweet dea...
Today, I almost thought I lost my phone, had a panic attack. Than, I thought about it, what if I misplaced my phone and needed a replacement SIM Card, how do one go about doing so?
I received this into a email address that is not associated with my account. Is this legit?You have a new message from the Public Mobile Community!Please do not reply to this email. This address is used for outgoing notifications only.To access your...
If possible can I have the following number on my new Public Mobile SIM card which I recently ordered: xxxxxxxxxxxxxxThis would help me a lot, thanks. edited by computergeek541: phone number removed
Hi I'd set up an account for myself. Then I set up another account for my daughter. I should have used my own referral code for my daughter, but I didn't. Is it possible to make that correction now? It's been less than one day since I made this e...
AS USUAL GOT MY THANK YOU FOR YOUR PAYMENT AND THE NEXT TIE I WENT T USE THE HPONE I GOT THE MSG SAYING I DONT HAVE A TALK PROGRAMWHY WHY WHY ???DOES THIS A;WAYS HAPPEN
Planning to sign up for a plan tonight. Wondering which data plan to choose. If we choose one and towards the end of a month find that it’s not enough data, can we upgrade to the next plan? Will we still get to benefit from the $5 off holiday bonus f...
Hi. I asked for the $0 Free Holiday Giveaway: 500min INTO Long Distance incl CA & US, but when I ran out of my 100 regular minutes, I couldn't call long distance in Canada any more without buying 500 more minutes. How do I ask my account to start usi...
I've just activated my account, transfered number only to find the sim card does not fit the new samsung a71. what's the solution as I am now without a phone.
Hi all, I've recently registered for the Public Mobile's promotion ($5 off and 50% off sim) but the email address I used to registered for promotion cannot be registered because it's over 30 letters. Does this mean that I cannot receive a promo as I ...
Hello, I am in Canada and when I'm going to input my 19 digit SIM card number, it is coming up as invalid. I've checked and double checked, and re-typed it in, but nothing seems to be working. Has any one else had this issue? How can I fix it? Thanks...
First I was getting texts that I've received another referral and then it would disappear. Now each day my referral amount is being adjusted. A couple days ago 2 more appeared in my rewards section, but no text notifications. Yesterday I had 15 re...
Hi,i missed my payment by 1 day, i recharged by SIM but the line is still suspended.I don't have an online profile, so i tried to create one but it says that they send to my phone a message with 6 digits but nothing was received. I am not sure if wit...
However she is not tech savvy and in a different province than me. Will a Public Mobile sevicing outlet be able to help her out? She has a couple of old phones she would like to know if they can be used. No she doesn't know how to open the back up to...
Hi, I've been with Public Mobile for 5 years - tonight just a few minutes ago my iphone suddenly lost connection with Public Mobile, as in no phone calls, texts, data. I tried doing a network reset already but no change. My husband is also on PM and ...
