Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Is it OK if I install the new SIM card before I activate the account? We're going our old phone to an elderly relative and I'd prefer to install the card before we give it to her, even though she won't have activated it yet
I activated my phone with public mobile on last Thursday .. I was told to wait for 2 working business days for the transfer of my old phone number.. it has been 2 working days and I still cannot receive incoming calls or texts.. pls help with this ma...
Is it just me or everyone else? I am unable to get a response clicking on notification, private message or profile hot links as if these links have been removed. I am using chrome on mobile and desktop.
My account has been suspended, I have 50$ in my account will it only take out the extra few dollars for the tax if I make a payment? I don't want it to take out an extra 50$.
I have a bunch of bonus data/minutes that I haven't used. How long so they last?Regardless should I change to a cheaper plan for a month or two to use up, then back to old plan?
Hello is there anyone else not able to add minutes to there phone to I can’t add minutes to my phone all day I got minutes from 2 different places I need help please
i tried using the email and password that i signed up with. NO GO. i tried to reset my password. NO GO. Public says that the email is not valid. (i find this hysterical since it was PUBLIC that just sent me a welcome email to that VERY ADDRESS) als...
I see a lot of cell plans (Public Mobile and others) say unlimited "picture messaging" but what does this really mean? My experience with other cell providers is it always uses data and I just signed up to Public Mobile and it seems like it uses data...
I was asked to provide some info in order to verify my account and get help accessing it but I can’t. An overlay document covers up the page so I can’t send a reply.
Will any phone that worked with Telus or Koodo also work with Public Mobile without having to unlock?
So, I just got started with Public Mobile 2 days ago. I couldn't get started immediately because my phone was locked by my previous provider. My phone is now unlocked and I am able to send and receive text messages and outgoing calls work. However, ...
Last few winters, when I went down to Mexico for the winter months, I switched to the $10. per month plan, because I was not using the Public Mobile sim while in Mexico. I see this year, this plan is no longer there. Telus, the right arm of Public Mo...
Hi , My account number is xxxxxxxxxxxxxxx and i used the referral code xxxxxxxxxxxxxxx but i dont see the $10 reward in my account. I just activated my account in the last 10 mins. edited by computergeek541: account infromation removed
Hi all,ouI have just activated mt simcard with Public Mobile. Now I want to bring my number from Koodo to Public Mobile. Can someone please help me ? Thank you.
how can I log in to update credit card
Is it possible to use the data add-on for data only? I don't need extra services and $15/gig rolling over would work for my needs.
Hi,I would like to request a specific number. It was originally activated on Public Mobile many years ago, and ported to different carriers over the years. It has now been cancelled and is still available. Can I activate that specific number on Publ...
Hi there,My email address has changed and I can't remember my password. I need my account information PLEASE to log in. Please any moderator HELP ME!!!
I have forgotten my password and the security question doesn’t work.
I want to add more data to my plan what do i do
i need to estatementplz send me xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx edited by computergeek541: removed e-mail address
I have still not received my SIM card and it has been a month since payment (3-7 business days!!??). Please advise.
I have never had Data before. Can someone give me a general timeframe on how long 500mb would be? Does it use more data depending on what you are doing? I.e. social media, vs. watching a movie? Thanks!
I'm new to PM and I have a phone I'm bringing in. I ordered a SIM card online and now trying to activate it. I have NOT removed the SIM card from the package yet and have NOT put it in the phone. I went through activation of creating an account an...
Hello public community,I just bought a PUBLIC sim card, everything in the activation process was going well, I chose the number, and the plan, added the vouchers and when I pushed process, there was a message telling me to wait and afterward it said ...
Hello, I have an unlimited Canada-wide talk plan and I’d like to use call forwarding over the next month or so. It is to a Canadian number.When I follow the prompt on this help page to turn on unconditional call forwarding I get the message that “sor...
I want to change my plan
