Do I lose my free add ons if I decrease my plan?

[versysrob]

I have been with PM for over a year. Paying $35.  I have never used my 2.0 gigs a month, I have the 5 free gigs from last year's give away and now I have 2 more free gigs. I would like to to decrease my plan to the $25.00 plan. I want to know if I lose those gigs that I have "in the bank"?

[hairbag1 · Accepted solution]

@versysrob...

I've done exactly what you're referring to...dropped down to the $15 from $25. All the Free Holiday data and calling add-ons I've accumulated over the last 2 years stayed on my account. As we've been stuck at home for the last year....mostly we use wifi now, reducing our need for data.

Happy Holidays  😷

[Triguy]

The add-ons will remain in your account until they have been used up.

[kb_mv]

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@versysrob wrote:

I have been with PM for over a year. Paying $35.  I have never used my 2.0 gigs a month, I have the 5 free gigs from last year's give away and now I have 2 more free gigs. I would like to to decrease my plan to the $25.00 plan. I want to know if I lose those gigs that I have "in the bank"?

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@versysrob Nope! They are yours until you use them up.