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Marc_NL · 10-17-2021

I’m a long-time customer, grandfathered on one of the old 90-day plans, living in St. John’s, NL. I’m running an iPhone 12 Pro, iOS 15.0.2. Since Friday I have no cellular or mobile data service at all. Only Wi-fi works. 1)It’s not a tower issue bec...

Marc_NL · 08-26-2019

I'd like to see what my options are for changing my plan. I'd be comforted if the system could even show me the current plan I'm on. I'd be tickled if the "Try out more options" link didn't spit out an error. Multiple devices. Multiple browsers. Mul...

Marc_NL · 10-17-2021

Yeah I’ll admit this has all been rather illuminating for me. At this point all I can do is work out something with whoever blacklisted the phone. Hopefully that info will be easy to get. Back to using my undying “Old Faithful” 6S for phone calls and...

Marc_NL · 10-17-2021

Dammit, that’s exactly it. I had tried the form earlier and it didn’t say anything but I checked again and I was making an error. The phone is blacklisted. What’s weird is that I bought this phone months ago. At the start of August. I checked it at t...

Marc_NL · 10-17-2021

Manual network selection was tried and did nothing. Unfortunately my daughter doesn’t have a SIM, she’s only 9 and I just let her play with the phone like an iPod Touch.

Marc_NL · 10-17-2021

Yup, network reset tried and did nothing. I can’t find the “Mobile Network Connection” field you mention. And evidently I’d rather not have to wipe and restore everything. But I don’t think there’s much left.

Marc_NL · 10-17-2021

Ok, first a big thank you to everyone. I’m always impressed by how active and helpful folks are here. Summary:- No voice, text, or data service, going on 2 days. - Tried all the simple things listed in other threads, no change- APN is set correctly, ...

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No service for 48 hours

Self-service is kinda busted

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