Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Does anyone know if this phone will work on Public Mobile?
i had bought a sim card, set it up for my girlfriend, the payment went through and everything. i've tried the sim card on the phone she has, and my old one that was also with public before i got my new one, and it just keeps saying no sim card. what ...
Hi, Hope someone can assist. I currently have two numbers one I use personally with PM (line A) and one I was using for work with another provider (line B). I would like to move to a single line by porting Line B into the PM plan as its the better...
I received message that my data has used 75%. (I have 2Gdata), but my phone is show only 787MB used. What I can do?
I reach the deadline to pay my bill but the autopay or the make my payment is not working. I got an error message. Message attached. Please help. edited by computergeek541: removed account information
Just signed up , created an account , added sim card , paid with credit card, got a note saying something went wrong to log out and log back in, public mobile will not let me log back in , user name and password are correct! Tried the new phone and ...
I can't make calls today because there's "no plan" in place. But I'm on auto-pay and just yesterday got a message saying that I'd earned a credit for this. What gives??? Tags (0)Add tags
I got a message that im going to be charged for the upcoming months. I forgot to chnge it and want to change it immideately. I have the 3 mothn plan that I', paying ahead of and I dont get any discounts for paying ahead, which was the whole point of ...
Good Morning, This morning I received a text about my plan renewal being March 1st, despite my plan unusally resets around the 17th of each month. This happened before and in selfserve my renewal date was still as usual, why I assumed this must be an...
I purchased a ad-on yesterday morning. I have not had it show up in my account yet (nor does it work). I purchased the US texting and phone calls for $15 (is showing on my Visa and it was confirmed on public mobile)I am showing T mobile on my phone a...
Anyone else receive a pm text saying the payment is due way earlier than it should be? I paid my plan not to long ago but the text I just got today says it's due on the March 1st. Self serve is showing the due date mid March though.This has got my an...
I just received a text saying my payment is due on March 1st, but it's not due until March 17th. Has anyone else received this text?
I received a text msg from public moblle payment due on March 1 in the next 2 day, where as when I logged into my account, payment due date March 25 with remaining data 998.27 to be used. What went wrong??? anybody knows
How do I get a phone n how does it work
I'm on a 3 month plan I pay my bill on the 10th of this month and I just received a message from Public Mobile that my payment is due on the 1st of March. Any help is much appreciated
My payment is due Mar 20 and I just got a text saying it was due March 1st. What’s up with that?
I understand I have international text in my plan which means I should be able to send and receive text messages as I want but Will I get roaming charges if I simply carry my phone in the United States ?? I'm wondering if I need to have it in Airpla...
I recently switched my sim to another phone and now whenever i try to make a call, it says i dont have access to international calling even though I am calling canadian numbers. Everything worked well in my old phone and I was able to make calls but ...
I got $2 charge for automatic top-up but could not find any add-on/top-up to my current plan. Who is able to solve this problem? Thanks.
Hey guys, I see Lucky Mobile offers identical plans and prices to public however they have a phone number you can call for help and also offer International long distance plans for europe and asia. I like that Idea for a lot of my foreign workers her...
If I pause an account(less than 90 days) do I still maintain all the loyalty dollars(auto pay, referring friends, etc) that are deducted each month when I reactivate my plan or do I lose them and I need to start over?
On the $10 50/50 plan and the 100 minute $15 plan it costs minutes to check your voicemail. I was fooling around on my F1 Android phone last night. And I found out that you could use either Google hangouts and Google dialer combined, or TextNow to ch...
Hi,I got my phone this evening from London Drugs. I got a new phone number.I am on the $15 plan. I get 100 minutes of outgoing calls. Incoming calls are unlimited.When I looked at my usage history it said I used up 15 minutes. I thought that was odd,...
I'm currently using 2 phones right now.One is with my old carrier (Telus Prepaid) and the other is with Public Mobile.For simplicity, I will refer to them as the Telus phone and Public Mobile phone.I have already successfully activated and tested the...
Just wondering as some people may not sign into the community every day and may miss out on their winnings.
So whenever I leave the house I get no signal, can't browse the internet or receive whatsapp texts. So I suppose only wifi works. Wondering if this is because I went over my limit?Using a Xiaomi A1. Any help would be greatly appreciated!Thanks,-Hecto...
I have $59 in my account and I'm trying to reactivate my plan which is $50 and ievery time I press reactivate plan it keeps saying to put money in my account
I am currently using freedom mobile and I want to change to public. How can I do that? Is there any fee related? Thank you!
Hello,Newbie here. I am currently on the $15 plan using vouchers to pay. I am not set up on auto pay, therefore I do not get the bonus 250MB per month. I am assuming that I am restricted from using data on this plan without autopay. My questions are...
Hi, I've signed up for the $25/month plan. I was charged $28 on my credit card while I see the charge is supposed to be $25 in "My Account". Which one is the correct charge? My husband signed up at the same time and was charged $25 for the first paym...
