Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
This is not a question but a teaser for discussion on the viability of a plan that you pay on a once-a-year basis. I stumbled on this on AT&T (US) which offers this for $300 per year: see the snapshot and weblink below:https://www.att.com/prepaid/mul...
Hi!I'd like to confirm which day of the month my 100 minutes and my data reset. How do I do this? Can't seem to find the answer.Thanks!
Forgot my email and I have credits on my account because I bought a voucher but still didn't allow me to add data on my account. Need help.
Hi, I am new to Public Mobile. I have a question, if I can transfer my unused data to next month.Thanks
need help getting my free month applied
Is there still a build ur own plan future
Checking my account it shows 5gb 40$ planWhen i check my data, it shows 2.5gb. Once i hit 2.5gb, the service stopped What am i missing here? Thanks
I already have an public mobile account, and have a number under this account. Now I have just moved out of the province, and want to have another numer. Can I activate the new under the same self serve account that I already have?
I just selected the add on.. but when I look at my plan, I don’t see it listed there under “add ons”. Does it take awhile to show up? (If this makes any difference, I also selected the $30 plan afterwards, but selected that it be changed on my next b...
I would like for the last four digits of my number to be the same other people in my family (they chose their numbers with other companies and the last four digits are the same). Is this possible?
my provider is public mobile. how do i unlock my phone
Ok. SIM card finally showed up in the mail. I activated the SIM card through the activation site of public mobile. Everything went smooth with that. I put the SIM card in my phone and it isn't working. I can't call, text or use data. My phone is unlo...
Hi everyone, I'm new with Public Mobile and just wondering how/when the $1 refer a friend gets applied to your account. I can see $12 in my available funds at the top ($10 for referral bonus and $2 for autopay). How come the additional $1 for referr...
Cannot access the self service account with my email address...
I am attempting to activate my sim card and during the activation process I've noticed that it says " If you are planning on transferring your number from Koodo or PC Mobile, please first select a new number". Is there any way to keep my current num...
I recently received a sim card which I first attempted to activate this morning. Unfortunately I accidentally backed out of the second page after my information had already been entered and now my sim card is invalid and no longer able to be activat...
Hi I was charged for my SIM card twice. I want to know how I can get one of them refunded.
Hi all, By choosing AutoPay, I have $2 off of my monthly invoice if I understand correctly. So instead of paying $15 per month, I pay $13. The $2 reward was applied with no issue until May 2020 when I was charged $14.56 instead of $13 like the previo...
Hello,I set up an extended absence message on my voicemail a few weeks ago, and I can't figure out how to remove it and replace it with my general primary greeting. The system gives me the option to record "Greeting 1" but doesn't give me the option ...
I was overcharged this month, usually i pay 39.99 a month but this month (August) i was charged $79.99. I need to talk to a public mobile representative to solve this issue. Thanks.
Hi all,I am getting ready to move my line to PM along with another family member. I bought a SIM card online from PM store and it cost me $10 each, with free shipping. Today, as I was browsing around, I find out that the SIM cards are now $5 each! ...
I can't receive any phone calls. All calls go directly to voicemail
forget password
Just recieved my simcard from public mobile online throught post office, says simcard is invalid,trying to activate, doesnt work , 19 digits were carefully inserted and trippled checked,dont know whats going on, feeling a bit ripped off.lol
