Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I am trying to cancel my Public Mobile service but I forgot my login password and also can’t get the answer to the security question. I have tried the alternate retrieval method (last 4 digits on card number, last billing amount etc.) and sent it for...
Something wrong with my internet can u pls help me with it??
I have been logout of my account and can not log back in. Message directed me to contact Public Mobile. Not sure what to do. Any help would be appreciated?
I’m getting calls from my previous providers. I want to check with public mobile if they can offer me a better plan for same monthly I’m paying or give me a discount with current plan on my monthly bill? I’m on $30 plan with 2 GB data...:
Hi there... Does anyone know the answer to these questions? When does the free 5 gigs get applied? I activated at a kiosk and they advised me of it, but I don't see it on the account? In addition, I was told that I would get a credit for the cost of ...
December 26th to Jan 1st 2021. Plans $25 or higher.
I used my email to sign up for the recent Public Mobile promo and i do not see it anywhere.I just finished setting up my account and it did not show up.What is the next step?
IF people want the LTE speeds, why not create a Talk+Text Plan that is Unlimited, for BOTH Can-Wide and Can-Wide + US L-D stand alone w/o the data and then if people buy the Data Add-On, LTE Speeds at least
Hello there! i was trying to activate my dad on PM but when it came time to put the credit card for autopayment it said that it doesn’t work but when I placed my prepaid card on it it went tru with a breeze. Could anyone please tell my why it works w...
Is there any way I can use the data at lte speeds? Its my understanding only data add ons on a talk n text plan are allowed to.
Hello, I am a public mobile customer and I want to move to freedom. 4 days ago, I paid my phone bill and now I want to know can I get my money back. can you give me your customer service number, please. I want to talk to your operator. Thanks,janu
Hello - I did everything I am supposed to do, I think, but the phone is saying 'no service' - please help! Am I missing a step?
I have had two occasions where my phone number has been used erroneously. In the first instance i was called by a person who received multiple calls from my phone number, however, his caller id showed another person's name. The person phoned me and...
This is probably going to be a tough one to answer.. but I'm out of options so please help!! I have recently started having issues with people being able to hear me. I can hear them no problem but they can't hear me. It also doesn't happen with every...
Hi,I signed up for the "flash" free month promotion providing my email before I activated my new account. When can I expect to see the one month credit in my account please? I have screenshots with date/time to verify if needed. Thanks,James
Are there any monthly plans that offer faster than 3g data speeds. I have the $40/month for 5gig 3g data plan and I find it is slow sometimes.
**bleep** the public phnoe
My partner is set up for autopay to her credit card. The card has been compromised and was disabled by the bank, and we are awaiting the arrival of a replacement. Meanwhile, her payment has bounced, and her phone has been disabled. Attempting to log ...
How do can I add a US roaming plan of if I am already traveling but I havent registered for online? When I try to register for online to access my account it tries to text message me, which I wont receive while already travelling. Its a catch 22.
Hi, I just registered with my email and joined the $25 plan. When I look at my account, I don't see the 5GB bonus and the one month free. Is it because I am not setup correctly? Or it will take some times to get these bonus? Regards,William
Hello I have forgotten the passwords for my main account and community as well my account is in lockdown my name is xxxxxxxxxxx my e mail is xxxxxxxxxxxxxxx mobile is xxxxxxxxxxx edited by computergeek541: customer's contact information removed
Why my friend has used public for 1 year but has not received a loyalty reward of $1 per month
I have registered for community Q&A, so how can I get community rewards?
How many friends can I recommend to use Public, and is there a limit?
I want to share my first experience with hydrogel plastic film screen protectors. I prefer to use glass screen protectors because they are very transparent and offer the best protection. Due to their rigidity, they are actually very easy to install...
