Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
i sighned up 2 people under my referal code and either one is showing up on my rewards when old way with phone number i never had any problems i want my 2 refersals
I really want to try Public Mobile but my phone isn't on the compatibility list. Google didn't really help me either.Will RedMi 6 Pro work on Public Mobile?
My plan details only show including text messages . In before , its show including text, pictures and auido messages. Please tell me is my plan have been changed ?
@CS_Agent , @Alan_K , on Friday there's a number of reports of new activations where the top up date is in 1969. These accounts appear to universally have usage issues. Rather than have individual customers log tickets, please consider doing a tria...
I'm new to PM and my account has been active with the $15 plan for around 12 hours now. My plan clearly states that I have 100 minutes and unlimited international texting, but when I trying calling someone a pre-recorded voice message says "Sorry, ta...
I just checked my Visa card and I being overcharged for this month on September 7th my plan is 40$ -2$ autopay-2$ refereed friend, but they charge my credit card with total of 42$
Let's say I buy the plan with 8 gigs. In my region that's 50.00. What happens if I get to 8 gigs is it automatically turned off? If not, is there a way to turn it off after the usage is done?
I got simcard on sept 6/2019 so how do i know that my next bill ll be free ?
I am trying my best to answer many questions but can't get enough bravos alss is that why I can't reach a certain level cheers Ed
I just got a message from visa that $45.20 was debited from my card, my plan is $40.00 for 30 days and I have $5.00 rewards therefore am over charge. 40+13%=45.20 so what about my loyalty, auto pay and community rewards? PM you Got to be transparent...
Hi, I got the $40 plan with free international texting. I'm trying to text to Pakistan but it keeps saying message failed. Is Pakistani not on the texting list? If not how do I text there and what steps can I take to have it added to the list?
You can move this to the Lounge at any time... But for those of you that are having service issues tonight, I want you to know that there are moderators working tonight. You can see they are online by going to the community page until you see this.No...
Hi there,I am thinking about transfering my ulocked phone from Fido to Public Mobile. I checked the compatibility but the model is not listed. It is a Huawei P30 Pro phone. Is it compatible? Thanks. In addition, what is the policy for suspension of t...
I wondered if even though you have paid it would take a bit of time to activate account. Maybe that’s why I can not use my plain either.
I am interested in the Unlimited Canada-Wide Talk+Text+1GB Plan and I live in Calgary and work in Toronto, does this plan have free unlimited Canada-Wide roaming?
Just a rant. Would be nice if Oracle's had a direct line to reach Public Mobile for certain system issues. Clearly there is something going on with this payment due date of Dec 30th 1969. This system error is affecting their service with new sign ups...
I registered my iPhone 6 online with public mobile with a SIM card I purchased before. I waited a few days and the phone still isn’t activated. I can’t call, text, or connect to the data I’ve purchased. I’m getting really frustrated not being able to...
I signed up for 15$ plan today , I can't call anyone or text but I can receive calls but I haven't received any texts Please someone help me I am getting real pissed because I already got charged 15$ Also when I try to call it says (I can't make long...
I move from another carrier and it is more than 2 hours I have followed the instructions completely. But still the sim card doesn't work neither call nor data.I tried to set a ticket but it does not work too.
Hello All/Moderator, I LOST MY PHONE TODAY RATHER LOOKS LIKE STOLEN. I ALREADY REPORTED LOST/STOLEN WITH PUBLIC MOBILE. HOW DO I TRACE MY PHONE OR HOW CAN I BLACKLIST THE IMEI NUMBER SO THAT THE PHONE CANNOT BE USED AT ALL.
Hi, I want to know if I can use one account for 3 sim card and plan? I bought one sim card and activated. I am planning to buy 2 more and activate under the same account. Does it work and do I get reward if I use my referal from the first sim card. T...
I've had my account active ($15 plan) for 4 hours so far and have encountered some issues. I can receive calls and texts sent to me, but I can't call or text anyone back. When I try to call a number, it says my plan doesn't cover it, it's long distan...
Hi, I'm new here and I've sifted through all the threads and can't find a solution.I've already been using public mobile successfully for several months now with my LG G6 and love the savings. Tonight I activated a second phone to use as a home phone...
Hi I just created a new account with Pubic Mobile and activated my new SIM card with new plan/phone number. The SIM card seems to be partiallly working because it displays that it is connected to Public Mobile but even though my plan has unlimited Ca...
Hello, I want to get call history of three months. Just wondering if possible to dowload it, It is very hartd to copy and patse 150 pages. Any other way so I can get history without browsing 150 pages and again copy/pasting 150 pages. Thanks
I topped up my phone a few days ago and its saying I have no service and I'm not sure why
This is peobably stupid. But if my plan includes unlimited international texting...does that mean I have unlimited local texting as well?
I’ve been using PM since last month. I send text everyday to my family & various friends in lower mainland. Strange thing happened 2 times. My replied text message to local numbers went to overseas. My friends didn’t receive my messages at all...
I activated my phone/sim today and set up auto pay. I cannot make calls or texts. Account status is ACTIVE but when i call *611 I get a your service is suspended due to no payment. Paymen tab reads: Available Funds: $27.00Payment Due Date (AutoPay): ...
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