Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi there, I have attempted to reach a moderator 2 times now to try and port a landline that I own from Shaw to a phone that I have with Public Mobile. I can't seem to find another way to do this without someone from Public Mobile, I have also tried ...
Hey there, I'm based out of Toronto with a (416) phone number. I've been calling 6473744685 (a Zoom conference line) a lot lately. I assumed this would be considered a local call. Anyway, I got a text yesterday from Public Mobile telling me that I ha...
Hi,About a week ago I ordered two sim cards online and there was a confirmation message on the screen to ensure that it went through. I can also see on my bank statement that I was charged. I never received a confirmation email with tracking informat...
I realized yesterday my phone wasn’t working, so I went into my account and saw it was suspended/deactivated! It was on my renewal date! So, I made a payment like it asked me to. My phone worked for 5 minutes and then went back to being suspended....
I just set up my Public Mobile account. I purchased the $25 plan, so I do have some data; however, I want to set it up such that any iMessages sent/received while in wifi DO NOT use data. I'm assuming that is doable, without having to turn of cellu...
Received a text message saying my ESN/MEID appeared incorrect and that someone from the Public Mobile team would be contacting me. It’s been 4 days now and no such contact!
Can I make payments on the account for xxx-xxx-xxxx by interac e-transfer>? Edit: Phone number redacted by will13am. Please do not post personal information in the public forum.
Just came across this via the almighty Google News aggregator: https://vancouversun.com/news/local-news/telus-skips-huawei-picks-ericsson-and-nokia-to-build-5g-network Was very happy to read this as I was pondering whether to contact PM or Telus its...
I am on the $50 plan, I had no mobile data, just wifi for this entire month and still don't. Does anyone know Who I shoulf talk to, to have sonething done about this?
I was wondering if there's any app for public mobile to see balance and billing details on the go.
Hello, I forgot my password and now locked out. Thanks in advance
I noticed this on my overview page; My account is current. What does this mean ?Account Status: Plan Expired
Hello all, There have been some suggestions to get rid of the bravo button altogether. If this is the direction you would like to go in it can be easily remedied. Go into your profile, then click on preferences, then on Bravos. You can choose to hid...
Hello! I have been reading up on the articles but wanted to confirm the best way to port over my existing phone number (currently with Freedom Mobile) is to do it at point of activation - instead of doing it after and choosing new number option first...
Hello everyone! So after reading that data actually gets throttled to 3G speeds on an LTE network, and being connected to a 3G network might actually result in faster speeds; I was wondering what I needed to select on my phone in order to make this h...
Can anyone tell me where I can buy a new sim in Windsor ON? Thanks so much in advance!
Hi there, I was attempting to active service with Public and was porting a number in. At the last step of the activation, I clicked activate and received a 404 error. Unfortunately I could not refresh or back out. Currently, the Public SIM card does ...
J'ai fait la demande de transférer mon numéro de téléphone résidentiel vers mon cellulaire il y a 2 jours. Je peux faire des appels maintenant, envoyer et recevoir des textos mais quand on m'appelle à mon numéro de résidence ça sonne encore à la mais...
I am a customer using Public mobile. I set up Auto payment when I register my sim card and it was paid last month. I changed my plan on May 30 because I need more time to call. And the charge for June 1st is not paid and the phone is not working. As ...
I signed up and the porting didn't work. Can send texts and calls but cant receive either. Help!
Is there a way i can get the summary of my bill with the address and all like other providers?
I transferred my number and it works for calling but not texting. I also don't get incoming calls and texts directly to my iPhone, just through the Nextplus app. It's been more than a day and a half so far since transferring. I tried deleting the app...
I want to move to freemobile from my number of public mobile . BUT their service can't find my number in database that I have since year and half. I want emergency help as I'm not anymore available in my main line and THERE IS NO ONE TO TALK WITH IN ...
Hello all, Do you know if the Huawei Mate 10 pro is good with the abonnement or not ? Thanks for your return.
Need to port a number and the SIMbot format not working. Get error message when trying to submit a ticket. Very frustrating
I'm not sure if this is a Public Mobile, VOIP.MS or Zoiper (softphone) issue, but recently I'm unable to hear the incoming caller when connected to my VoIP provider over PM LTE. I can still make and receive calls. I've played around with many of the ...
Hello. I pretty much used up my 2g roaming and I’m crossing the border today and need my roaming. Do I need to purchase the bundle pkg roaming, talk and text. And does it work on data as well. It’s not very clear. And I only really need it for today ...
I want to switch to another viable plan but when i select the option, get the message that I need to deposit more funds even though the newer plan is cheaper
Why have my refer a friend rewards been removed?To my knowledge they have not cancelled their accounts.the referrals were done based on my phone number before you started the referral code system.
Hi Everyone Been with Public Mobile now for 6 months and have loved the service but have come up against my first major issue. For some odd reason, both my husbands and my accounts are deactivated - even though they are auto paid and have been since ...
