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I want to keep the current number if possible,  if not I'd like a new number, preferably without waiting a month

Idk I called Rogers and they said the request was denied. I'll try calling that number provided or waiting a week I suppose. Just worried I'll miss an important call

Thanks I'll try calling them. It was a landline number that I'm bringing, not a cellphone. Dunno if that makes a difference

I'm only able to call out (it shows as my old phone number) I cannot send or receive text messages or receive calls (goes directly to my house phone voice mail)

All I know is I can send calls but not receive them and I want a new phone number. Isnt there someone I  can call?