Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have made a payment of $45 and $15 on Jun 2nd as my plan was about to expire on the 3rd of June. But right now, I can't make a call. It says that I don't have an active mobile plan but I am able to make International calls as my add on for internat...
Do I have to pay extra for long distance calls to other provinces in Canada?
What do you guys think about this ? https://mobilesyrup.com/2020/06/02/telus-koodo-rcs-samsung-smartphones/ Do you think this will come down to public ? I have a feeling it will. We already have RCS but its only for Android messages. We don't have it...
Hi there. My husband has been out of country since 16th January 2020 now and he had not set his account on AutoPay, neither he upgraded his plan. After around 85 days, he got a mail that he has to upgrade or his number will be blocked. He missed that...
the automatic system isnt working at all. i cant even submit a ticket to get help. i need help porting my old phone number
Hi! I have purchased vouchers and they are not going through. How can I add these to my phone?
Hey guys, I'm planning on buying two sim cards and activating those. Is there a way than the first account uses a referral code from the second account and vice versa? When is a referral code created? After you create an account? Will that code be u...
I set up my public mobile account and I was having a really hard time but eventually got it working. Now I see that the refer a friend didn't take in my profile and there's no number to call. Is there a way to fix that on here? Thank you.
Hi there, I have attempted to reach a moderator 2 times now to try and port a landline that I own from Shaw to a phone that I have with Public Mobile. I can't seem to find another way to do this without someone from Public Mobile, I have also tried ...
Hey there, I'm based out of Toronto with a (416) phone number. I've been calling 6473744685 (a Zoom conference line) a lot lately. I assumed this would be considered a local call. Anyway, I got a text yesterday from Public Mobile telling me that I ha...
Hi,About a week ago I ordered two sim cards online and there was a confirmation message on the screen to ensure that it went through. I can also see on my bank statement that I was charged. I never received a confirmation email with tracking informat...
I realized yesterday my phone wasn’t working, so I went into my account and saw it was suspended/deactivated! It was on my renewal date! So, I made a payment like it asked me to. My phone worked for 5 minutes and then went back to being suspended....
I just set up my Public Mobile account. I purchased the $25 plan, so I do have some data; however, I want to set it up such that any iMessages sent/received while in wifi DO NOT use data. I'm assuming that is doable, without having to turn of cellu...
Received a text message saying my ESN/MEID appeared incorrect and that someone from the Public Mobile team would be contacting me. It’s been 4 days now and no such contact!
Can I make payments on the account for xxx-xxx-xxxx by interac e-transfer>? Edit: Phone number redacted by will13am. Please do not post personal information in the public forum.
Just came across this via the almighty Google News aggregator: https://vancouversun.com/news/local-news/telus-skips-huawei-picks-ericsson-and-nokia-to-build-5g-network Was very happy to read this as I was pondering whether to contact PM or Telus its...
I am on the $50 plan, I had no mobile data, just wifi for this entire month and still don't. Does anyone know Who I shoulf talk to, to have sonething done about this?
I was wondering if there's any app for public mobile to see balance and billing details on the go.
Hello, I forgot my password and now locked out. Thanks in advance
I noticed this on my overview page; My account is current. What does this mean ?Account Status: Plan Expired
Hello all, There have been some suggestions to get rid of the bravo button altogether. If this is the direction you would like to go in it can be easily remedied. Go into your profile, then click on preferences, then on Bravos. You can choose to hid...
Hello! I have been reading up on the articles but wanted to confirm the best way to port over my existing phone number (currently with Freedom Mobile) is to do it at point of activation - instead of doing it after and choosing new number option first...
Hello everyone! So after reading that data actually gets throttled to 3G speeds on an LTE network, and being connected to a 3G network might actually result in faster speeds; I was wondering what I needed to select on my phone in order to make this h...
Can anyone tell me where I can buy a new sim in Windsor ON? Thanks so much in advance!
Hi there, I was attempting to active service with Public and was porting a number in. At the last step of the activation, I clicked activate and received a 404 error. Unfortunately I could not refresh or back out. Currently, the Public SIM card does ...
J'ai fait la demande de transférer mon numéro de téléphone résidentiel vers mon cellulaire il y a 2 jours. Je peux faire des appels maintenant, envoyer et recevoir des textos mais quand on m'appelle à mon numéro de résidence ça sonne encore à la mais...
I am a customer using Public mobile. I set up Auto payment when I register my sim card and it was paid last month. I changed my plan on May 30 because I need more time to call. And the charge for June 1st is not paid and the phone is not working. As ...
I signed up and the porting didn't work. Can send texts and calls but cant receive either. Help!
Is there a way i can get the summary of my bill with the address and all like other providers?
I transferred my number and it works for calling but not texting. I also don't get incoming calls and texts directly to my iPhone, just through the Nextplus app. It's been more than a day and a half so far since transferring. I tried deleting the app...
