[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Resolved! Re: Top Contributors - July 2020
Hi,I don't know how to post a question in the community. So I ask question here by replying you. I have the problem in data activation after thansferring my cell phone service to Public Mobile. I tried to solve the data problem myself following the o...
Resolved! Re: Sim swap
need to change my sim. my phone is lost
Resolved! 1000 U.S. Long Distance Minutes - $15.00
hiis this a plan to use in Canada to call to the u. s. or to call from in the u. s.?
Incoming issue
Cancell message
Resolved! mobile data used
My billing period is Feb 27-Mar 26, I have a plan for 250MB data. Got a massage on Mar 11 that I used 100% of data. My phone shows 72.36MB, and on "My account" is about 73MB. So why data was disconnected?? That happend first time, and I have an acco...
Resolved! How do I setup autopay
Trying to sign up credit card is refused
Honestly I'm a bit stumped I have 2 active cards that I tried to use while signing up and both are getting turned down. After calling my bank they confirmed the issue is on public mobile side and not theirs. Thanks.
Resolved! Re: Can't receive phone calls or text messages
Can't receive calls or send and receive texts...help! thanks
Neighbouring/Spoofing calls are making me mental - when is the PM fix?
I got my first call at 6:41 this morning, luckily I have DND enabled until 7:30. I've now received six calls in as many hours. Because they're neighbouring my number, and the number changes every time, I can't keep up with all the numbers to block. T...
local calls
Can't make a local call . It said no talk plan. but I pay $40 per month for Canada wide calling unlimited
Resolved! Missing "Refer a friend" $1 reward and $10 bonus credit for spouse
Hi,Thanks for all the great help and advice on the Community Board. This is just a comment on my experience with the above referenced topic. I had transferred my spouse's plan from Koodo and entered all the appropriate data including the referral cod...
Resolved! Add-on
I purchased the long distance international call add-on (300 minutes). However, it is still not working, any thoughts?
Resolved! I need a mod NOW!!!!
I need a MOD NOW!!!! Please get back to me
Resolved! Plan
I purchase a $15 plan on Feb 26 and use up my 100 minutes then deposit $15 into my account so I have a $15 credit on my account. My phone is not working because I used up the 100 minutes so how do I get the phone to work.
Re: Voucher not working
Voucher isn't working
My pin number
Hello sir I have forgotten my pin number.For change of credit card particulars u have blocked my account.I need to send u the renewed credit card details to make auto pay active again. My cell no:1 xxx xxx xxxx.pls respond Edit by Dunkman: removed p...
Resolved! Going to States
Hi apologies for not searching but am 74 and am really nervous I will do this wrong. I will be going to Florida after vaccination, but for the first time cannot fly direct to my destination so am arranging for a paid driver to pick me up. I will hav...
Resolved! I would like to modify my email
I would like to modify my email
Resolved! 1gb add-on problem
Hello,I had 860 MB left on my data add on. I paid the 15$ for 1GB. I know have 1160mb listed. So I just paid $15 for 300mb? That's not right!
can't call family on exact same $15 plans?!
I have 3 phones on the same $15 plan but my wife can't call me, the message says she needs a long distance add-on to call me!? We can call each other but her phone can't. What's the glitch? Help!
Resolved! iphone s
i cannot receive calls and dont know why
Resolved! ZTE Cymbal 2 phone
I am thinking of buying a ZTE Cymbal phone. I am not sure if it will work on the Public system. Here is some technical info I grabbed from their site: LTE Bands: B2/4/5/7/12/13/66 | GSM Bands: 850/1900 | UMTS Bands: B2/5. If anyone cane tell me wheth...
Resolved! Sharing is Caring
When was the link removed from Sharing is caring!Tell your friends to use this code xxxxxx when they activate with Public Mobile?Now you cannot share this statement and have the receiver link directly to Public Mobile to activate a new phone. In the ...
