Community

Carolyn65 · 11-21-2022

I need to change my elderly parents' email address on their account, but I can't log in for them and their former email address has been disconnected. For some reason, I can't even log in to their account using the information they gave me from Novem...

Carolyn65 · 03-14-2020

Hi,I want to help my parents add-on a package while they travel home from the US. It looks like the most data I can add is 250 MB. I doubt that will be enough data for them to use their google maps all the way home from Florida to southern Ontario. C...

Carolyn65 · 10-19-2019

Hi I'm wondering if you can help me locate my son's account to change my credit card number so I can make the payment.

Carolyn65 · 06-25-2019

Could someone port my old phone number from Koodo Mobile? I'd like to keep my old phone number. Thank you!

Carolyn65 · 03-14-2020

@gblackma Thank you for your help. I've sent this message on to my mom. I don't yet know if it will work or not. I'll keep you posted when/if I find out tomorrow morning.

Carolyn65 · 03-14-2020

We took the most recent advice and the texting is still not working. She can call, but not text. It's already been paid for so it should be working. I don't know what to do.

Carolyn65 · 03-14-2020

Thank you. I'll try that and let you know if it worked.

Carolyn65 · 03-14-2020

Hi Again,Earlier today I bought an add-on package for my parents as they will be travelling from Florida to Ontario. I ended up doing this through a PM phone number. My mom is now able to call me from Florida, but her texting is not working. We did c...

Carolyn65 · 03-14-2020

I am clear now how to add-on a US package with Data, but I can't find my mom's phone. Only my dad's is listed and they want it on her phone. They only have one email address and signed up for Public Mobile at the same time. I am working on this for t...

Community

User Statistics

User Activity

Change Email Address

US Roaming Talk/Text and Data

Can't Locate My 13 year old Son's Account to change to my new credit card number

Old Phone Number Needs to be Ported from Koodo Mobile

Re: US Roaming Talk/Text and Data

Re: US Roaming Talk/Text and Data

Re: US Roaming Talk/Text and Data

Re: US Roaming Talk/Text and Data

Contact Moderator