Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
We have forgotten the password for my childs account and have requested a reset email. although we have put through multiple requests we have not received any emails. I was wondering how else I can reset the password
Need to complete transfer of Sim/Tel Phone, Received text to fill out Activation online Form, but I can't find it.I already filled out the transfer during SIM Activation, how do I reach the Mods to complete my maybe failed transfer of SIM/Phone Numbe...
I was able to log into my account previously, but now that I need to add travel packages one account doesn't like the password. I've went through resetting it twice, and tried incognito browsing on chrome. Any other suggestions? I was able to log...
I am new to Public Mobile. Only about 3 weeks now. I checked my Usage and noticed many texts and calls each day that I never occured. The texts were to a numer 7723, which I have no idea what that is. And the phone calls were to a number 226-580-...
I have a $10 plan account (with $2 autopay and $3 referral discount) and thinking of giving it to my daughter and upgrade it to the $25 plan. Can I change email ie login info, credit card etc and other profile to her name? Do I have to inform the m...
Courtesy of RFD, original link here As usual it is for new customers only. You would have to purchase a SIM card and activate online. Use promocode "RBCREWARDS" Offer details:*This offer is not transferable. To take advantage of this offer and receiv...
Is it normal that my data constantly switches from 3G to LTE? Not complaining because it’s obviously better than 3G, just curious. thanks friends!
I am trying to unlock my iPhone 7, I was told it would be set but now that I am in New Zealand, my new SIM card won’t work in my phone. Looking for help to unlock my phone, cheers
So didn't get reminder text or email may bill was due for this month and lost service over the long werkend..paid for cheaper plan because I'm traveling with kids tomorrow or I would have ditched this horrible company already..paid for $25 talk n txt...
Just want to be clarified because I am on the limited plan.Any incoming calls get into my voicemail box will not cost plan minutes as long as I don't retrieve them, no matter how long is the message. If I retrieve the message from voicemail, that dur...
I've just returned from China, with Xiaomi's latest flagship (the Mi 9), and I'm pretty sure the only reason I don't see it in the compatibility list of phones, is because nobody's tried one here yet. I'm 99% sure it would work, and be compatible. ...
Hello, I've travelled to the States a number of times, never had an issue connecting to a network or using the talk and data add-on.My wife is in New York right now and not connecting to any network. I purchased the add-on, but that won't help until ...
Hi, I purchased a 1 GB data addon on June 8 and it works fine before, but it stopped working today and when I checked I only used 29MB and the addon is still active, please advise how to restart it, thanks.
I checked my phone usage history. There were 7 outgoing calls made on July 4, 2019 and 1 outgoing call made on July 5, 2019. They all reached to destination of 647-580-4001, adding up to 60 seconds. I am 100% sure that I did not repeatedly make these...
I have put a phone card on my phine for the past two months and it has takeing my money and my plan didnt go on.. This month all i have is the internet . ive tried everthing it is now 70$ gone and no phone please help
Hey there,Brand new customer.Had PM working on a Samsung phone.Took out the SIM card and put it in an iPhone 4.Doesn't seem to be working now. Ideas?
Phone was working fine before and I can make outbound calls no problem. Inbound callers can hear ringing but my phone does nothing. No display changes, no ring, no indication a call came in. Please help.
Hello,I have tried to register with my sim card number and couldn't pay because of my debit card, I then went to a store and bought an activation pin, however now I try to do the process again, the website says that my sim card number is used by some...
I am new to PM after 27 years with Telus. So far, I am very happy with the price, features and cell service. I have ported over my phone number. Having had this number for 27 years, I would be upset if I lost this number. I am on autopay. But what...
Hi I have a question if someone referrs 20 friends to public mobile and he got $20 in the referral bonus and is he got $20 every month
hey guys, I have been helping a lot of people switch over but they, and myself have noticed the main site is very slow to load and some times on page 1-2 or 2-3 of activationg it hangs that long an error message comes up. What is going on there? are...
Hey guys, a few months ago i reffered my first customer, we both got $25, then that promotion ended and I reffered some more and we both got $10 now I do not get anything for reffereing them right away, only the $1 per month discount. is this right o...
Installed new sim into iPad mini and not able to use yet. Shows 4G full signal and still won’t connect. What am I doing wrong?
I manage multiple accounts on Public Mobile. Currently 8 active. I dread going onto Public Mobile's website. Every. Single. Time. At least one page takes minutes to load. The log in page might take a few minutes to load. If the log in page loads righ...
Can you help me. My data ran out and I put a $100 200mb data add on on my account but it’s not working.
I put through a number change two days ago and it still hasn't gone through. I'm connected to the public mobile network but can't send or receive calls/texts. I was switching from a koodo # and got an email from them about number switch so not sure w...
How much extra money I have to pay if I use more data then my limit
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