you can try it for a different Browser
and clear cache and cookies for any Browser,
and if you use a home internet please do one thing take it your power internet for about a minute and put it back, Restart your device is will help,
just make sure your credit card number and your address match the same one ,
your typing and sometime you type it but is a one word or letter or number is a wrong or is missing just make sure for it.
if you are already activated you can do,
Update Or Remove Your Payment Card
To update or remove your credit or Visa debit card details, sign in to Self-Serve. Once signed in, click on the ‘Payment’ tab, then scroll to the bottom of the page and select ‘Manage my card’. Here, you will have the option to either select ‘Replace this card’, where you can enter the details for your new card, or ‘Remove this card’. You will need to review and confirm this change to your account and then you’re all set..Remember, we accept credit cards (Visa, MasterCard, American Express) and Visa Debit cards that have been issued by Canadian or American financial institutions and are associated with addresses in Canada or the U.S. If you are using a payment card, leave the apartment/suite number in the payment information section blank.
Setting up AutoPay means that you earn $2 every 30 days!
and if still not can't fix it please you have to Submit a ticket to a moderator.
Here’s when and how to contact the Moderator Team:
- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
- or you can send a private message to the Moderator_Team by click here.
- You’ll need to be logged in to your Community account for the link to work.
- In your message put it, please include.
- your account number,
- your phone number,
- your account PIN,
- explanation to them nice Team and nice service
Good Luck
