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05-24-2021 05:18 PM - edited 01-06-2022 02:45 AM
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05-24-2021 06:28 PM
Hi @gurbaksh
Did you need your account number for anything we may be able to possibly help with otherwise?
Give it a shot - some of us are pretty keen to troubleshoot.
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05-24-2021 05:23 PM
You can find your account number by logging into your account and looking at the top right corner of your overview page directly under the log out button or by finding your pm welcome email and it is embedded in the "To:" portion of your email.

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05-24-2021 05:22 PM - edited 05-24-2021 05:24 PM
Finding Your Account Number
To find your Public Mobile account number:
- Sign in to Self-Serve account
- your 14-digit account number can be found in the top right corner.
If you don’t have access to your Self-Serve account, please click here to start a conversation with our virtual assistant SIMon to submit a ticket to our Moderator Team.
- or you can send a private message to the Moderator_Team by click here.
- You’ll need to be logged in to your Community account for the link to work.
- In your message put it, please include.
- your account number,
- your phone number,
- your account PIN,
- explanation to them nice Team and nice service
Good Luck
