Looks like something went wrong when activating my account.

[claudettelebl]

Can someone help me get started 

[BKNS27]

@claudettelebl 

Is it faulty because the PM SIM couldn’t activate?

You can contact the moderator to replace the first SIM with the second SIM by clicking on the SIMon chat button and ask to contact a moderator or to contact a human. Second option is to click on the envelope icon and message a moderator with your issue.

[darlicious]

@claudettelebl 

Did you try to activate your sim card and have to start over? If you don't wait one hour between attempts you will get an error message along the lines of sim card number invalid. This because there is an activation session lock.

Try to post all of your questions in one thread it makes it much easier to help you.

@Dunkman 

Maybe you can merge and create the OP their own thread? Please and thank you.

[darlicious]

@claudettelebl 

So....you have:

1. Your new pm sim card in hand.
2. You have registered your email for the free third month promotion.
3. Pen and paper to write down your email, password, 4 digit pin #. security question and answer.
4. Your friends referral code to recieve the $10 bonus referral credit.
5. If porting in your phone number your current providers account #.
6. You have cleared your browser, rebooted your device, opened one tab only in secret/incognito mode using firefox, chrome or safari.
7. Have your payment cards billing address for you to copy from.
8. Have a refreshing beverage to quench your thirst if you get nervous or frustrated.

If so we can help you along if you encounter any issues while activating.

[Anonymous]

 @claudettelebl : Now you're posting in a couple places that have very different meanings. Are you trying to start up as a new customer? Or are you trying to replace a SIM card on an existing account?

[Anonymous]

 @claudettelebl : Click the button up top - Get Started - to ...get started.

Ask someone or here if you need a referral code.

[claudettelebl]

The first sim card I tried to activate was faulty. trying to add a new one