Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, I just signed up with public mobile from freedom mobile and i would like to know the offer which store gave it to me that my second month is free. I am not able to see anywhere in my account. Can you guys please let me know where can i see thi...
I've had people text me and it doesn't arrive until hours later, sometimes not at all. Is there any explanation for this? This doesn't happen between my friends when texting each other on other networks like bell/rogers, only with my phone which shou...
Hi, How do I activate my new SIM card ? When I try to do it the system wants me to set up a new account. My SIM PIN is: edited by comptuergeek541: information removed
Hey guys I'm wondering if there is somwheres in my account that would tell me how long I have been with PM.
Hello: I suspended the account 2 1/2 months ago, my plan is 25$ there is balance of 30$ in the account. it says that I have until sept 22 to activated to keep my number. I try to active my current plan it is asking to make a payment can somebody...
Have just setup new account but not receiving PM confirmation email.
How do you set up autopay through BMO account?
I ordered a SIM over two weeks ago and it still hasn't arrived. What do I do?
I cannot receive incoming calls on my cell. It was activated yesterday approximately 5 pm,
Hi to all...My Account is paid up to date yet I am receiving a 'No Service' message.I tried powering off the phone, removed & reinserted the Sim card.Turned the phone back on & still 'No Service'.Does anyone have a suggestion on how to resolve this?T...
I purchased a 1 gig add-on like I've done so many times before. This time my data isn't working even though it shows up in My Plan & add-ons and the transaction did go through. I'm not sure why this happened or how to fix it.
New sim activated but no data I should have 5gmy text working and calling working but not internet ? Please help
I have a 3G phone and want to connect my laptop to share my public mobile data
I ported my cellphone number around 12:30pm and it's already 1:08am. I still cant receive incoming calls. What should I do to fix this.
@brettster99 I did not want to tag him as I would be just tagging his (potential) number again in my post. If a few days go by and OP gets his username changed (if it is their number which it most likely is) than there won't be any notice to me to e...
I don’t know why but recently I lost my signal and it says no sim so I solved it by taking it out and putting it back in and this happen before as well. Does this happen to anyone else?
Hi, I tried several times to get support from the SIMon Bot, but I have problems. I answer all the questions, and it leads me to the right path (it understands what my problem is). But I almost always get stuck at one point, where I'm not able to cli...
It is my son account phone number xxxxxxxxxxxxxx is inactive want to activate the account john sonyl edited by computergeek541: removed phone number
I have tried to log in several times to my self serve account to update my payment information. The system keeps telling me my password is wrong. I have reset it several times and even after the reset, it is still not working. Any ideas? I'd love to...
I'm wanting a refund 250mb data paid 10 for and can't use haven't been able to use data for 3 days it's either getting fixed or public mobile in my books is 1* not even worth getting change my mind.
Last year someone used our number for spam calls. How to I request port protection through public mobile?
I have been unable to call out of my phone or even check my voice messages. My minutes usually expire a few days after payment.
I have referred a friend and it has been over a week now and they are still not connected. I have referred a number of people and this is the first real issue I’ve had. Here is the series of events that have happened... 1. Normal friend referral pr...
HiI'm not sure who can help me but I need a PUK numberI locked out me cell Thank You Sal
I am not able to make calls however I can send messages. Data is working too
