Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hey so just wondering why the public mobile website is offering 10.5 gigs of data with the 50$ plan alone with the Canada wife talk and text of course. But I activated my phone a few days ago and I only received 8.5 gigs of data with my plan alone wi...
Can anyone tell me when the data plan changes take effect? I read they were supposed to all change on April 9th but I don't see the increase yet. The $50 plan is supposed to increase to 10gb.
How do I transfer my Cell Number to another Cell Phone Provider..??? Any costs associated with it.? How long does it take to do..? How much advance notice do you need..? Thanks, Huge
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I have already activated my sim card but my phone still says no service.
My wife and I have a land line with Vonage. The Vonage account is in my name. We would like to open a new Public Mobile account in my Wife's name and transfer the land line phone number over. Looking here: https://www.publicmobile.ca/en/bc/get-he...
I’ve seen couple posts with a similar issue, I can make calls as I have banked minutes but can’t seem to receive them. I can access voice mail.
I was asked to provide a 4 digit PIN when I called 611, but I forgot my PIN. How can I get it or change it?
Does anyone on here have any experience using the A71 with a Public Mobile plan? I'm interested in switching over from Telus but couldn't find my phone in the compatibility tool. Thanks!
So i had a look on my LG G6 and it is configured differently than the default and this setup configured manually in the G3 fixed the issue. MMSC proxy: mmscproxy.mobility.caMMS port 8799 Not sure why the default setup doesn't work on a Koodo LG G3. D...
I want to buy a flip phone, and use PublicMobile as my provider. Is that possible? Also, I want to keep my same number. How do I do that?
I lost my former debit card and got a new one. Now the new card cannot be used to make a payment and sign up for autopay. It said that the transaction was denied by the card issuer, but the card issuer said that there is no problem with my debit card...
I have a to up of $40 dollars on my account. when I change plan 2 days before the cycle my $40 dollars is not showing up anymore. Is that taken already for my new plan which is $40 dollars worth?
I didn’t know my sim was deactivated and I updated minutes off my house phone onto my old number . What should I do. I need to speak to an agent but it’s being a pain
Hey! I have a Jethro model SC213....I was on a Rogers plan for a while and was hoping to set my grandma up with this phone. Now I'm hoping to use Public mobile.. I seem to have troubles getting things to work out!Not sure what my problem is exactly!I...
Hello1. My account is saying that the plan has expired but I am on autopay2. I can not check my messages because my account is saying that it is expired.I am on autopay. What ami i suppose to do?
So I dropped my phone a few days ago, and it ended up being picked up by some random passerby. But I got a new phone and I was used to before, it was easy and smooth. But now I am having difficulty understanding how I am to go about fixing this, caus...
For anyone who have signed up for the $15 province-wide plan, it is now discontinued again. To switch to the better Canada-wide calling $15 plan that was originally there, it seems like the only way to switch WITHOUT being charged again is to switch ...
Can you change the email address associated with your PM account? Not the community email, but the main PM account.
Hi Public Mobile, I'm nervous about ever losing my phone as it has all my work contact and phone numbers. Is there a way to buy an extra sim card with the same phone number in the event that it does happen so I have a backup? Jay
Added Add-on -500 mins canada-wide, but could not call. Add-on not working for me.
Dear Reader, I am currently out of country and I didn't use my phone number for three month and I had in my calendar to pay for my number before I lose my number but I had a surgery and wasn't feeling well to check my laptop. It's been only 5 days n...
Hi, there was a mistake in my sim card order this week The number went from 1 to 10 sim cards Is there a way to revert this! thank you
I cannot see how to post on this board, so I am posting in reply to this similar issue. My credit card renewed and my account was suspended. I put in the new expiry date on my credit card and the system demanded I make a payment, so I did. Now it app...
Hi,I receive multiple text messages from Public Mobile each month, notifying me that my subscription is due, that it has been paid, that I have earned rewards, etc. Is there a way to turn these text messages off, or at least reduce the quantity of t...
