Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I just changed my number by I’m not getting any incoming messages.Do i need to get another SIM card from public for my new number?
Where do I find the total amount of data I have used so far, I see where it is posted daily bit I want to know how much total I have used not add it up in my head
I updated my iPhone from SE to 7, and figured all i had to do was swap out the sim card. No matter what I try it just keeps saying 'no service'.I've tried rebooting; taking it out and back in again... etc etc.... nothing!
paid...up to date..zero due..says $90 available...But I have no service !!!! This is my work phone and this is killinme !
Is there still a network problem in Peterborough Ontario?
My phone plan is unlimited text and pic message , why when my data is full I cannot text
I want to purchase an add-on, but only for this month. Will I be able to cancel the add-on for next month after my purchase?
Hi,I have had this before where my account has been hacked and my sim was swapped and a lot of charges went on my account. After recovering my account and changing the password somehow it has happened again and I cannot even buy a new sim and change ...
Hi,I signed up with Public Mobile a few days ago.The phone works, data works, the number I had has been ported properly.However, when I try to create an online account to set up a automatic payment,the website gives me an error message:>> The phone n...
Hello PM community, I’m growing concerned by the following activity I’ve noticed over the past few weeks:Numerous calls from unknown numbers, beginning with the same 6 digits (area code + 3 digits) as my own number; possibly to convince me they are l...
How to change the credit card details for auto-payment of monthly bill
So, not new to PM, but setting up a new account for a Club that has a land line that is to be moved to a mobile. I input the LL phone no. to be transferred and it says it will send a text with a code - of course the land line does not accept texts. ...
So I got the $30 per month deal a few months ago that is supoose to give me 2 GB data and additional 500MB if i set up autopay. I did set it up and an auto payment has gone through but no bonus.
But today is Thursday I havenot seen my $1 yet, I was not allowed to contact MOD about this apparently they only accept request from referred user. But I don't want to bother the person for the $1. so What I do?
Have to get as new sim card as old phone used a micro and new needs a nano. Already ordered but wondering if I can keep my number which everyone has and is on resume. Old sim is also Public Mobile.
When calling different cell providers(say, in Europe) the destination operators impose their own different rate e.g Vodafone .11/min, Orange .17/min etc.And landline is usually way cheaper. Does PM have such a breakdown with rates per country/per ope...
I'm porting from Koodo. I setup a PM account, activated the SIM, got a temp phone number. All is good so far.My question is this, and perhaps kinda silly.... Do I insert the new PM SIM before i do a port? Test that all is good, then port? I'm assumi...
Looking to change my email address on my account
Hi I tried to activate my sim completed all my information and a message come up saying something went wrong. I didnt receive an email and I believe the sim wasn't activated. When I tried to activate it again it's not accept the 19 digit sim number. ...
made payment for new plan but nothing happened
Why i can not top my voucher please help i need to pay now my bills
Just signed up for Public Mobile. My phone is working perfectly but when I tried registering online so I can check balances, manage account it will not accept my phone number, It says its not valid
Is there anyway to see the amount of usage of data by a month by month basis? eg. Oct - 600mb Sep - 530mb Aug - 210mb Thanks!
Hi,My wife is current public mobile customer and she hasn't used self service for two years. Recently he needs to update her payment information since her master card is approaching expired. She forgot the password and also couldn't reset password du...
