Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi - My phone was lost and I suspended my account for a couple of months. I now have a replacement SIM and am trying to reativeate my account online. I was able to change the SIM, but can't seem to reactivate the account. The phone shows that it's...
how do i open a ticket
I need to view my texting usage history from October 28th 2019 to present but it only let's me go back to the first of the month
i dont have myaccount setup and lost my phone how can i reactivate my sim now?
My account still shows the plan I am paying for but today I cannot access my voice mail or even call a local number. The message keeps saying my plan does not include long distance which it does for 100 min per month. But why can I not call even a...
Hello, I submitted a port number request from Rogers. And while I can call out using my Public Mobile SIM and phone, any calls received are going to my old phone. Any advice on how long this might take before it's completed?
I have tried to send a ticket to moderator. Log in process wont allow me. Cant recieved a text to verify and answer all the questions and still wont go.
I channged my plan from $35 to $25 a week ago and I have $6 reward, but I just checked my payment history. I was charged $30.24. Is it right?
When I log in to my account it just has this page without any options. I want to cancel autopay but I can't.
I am wondering if it is possible to have one phone from a bell shared acccount transfered to a publicmobile account.
PM needs to consider re-introducing the $10 plan for the following reasons:The Seniors wish to keep a cell phone — especially for emergencies — but are conscious of their budgetThey are neither knowledgeable about nor need the frills — like texting a...
Hi I dropped my phone and it broke on vacation. When I got home I put my sim card in my old phone until I could afford a new phone. My old phone stopped reading my sim card about a week ago. I assumed it was because my plan expired. I paid my pl...
Hi, I was trying to activate my SIM card. I filled out all the information on the webpage and check the box at the end of the page then click “continue”, but it either will uncheck the box or no reaction. Wondering if there’s something that I didn’t...
I bought a S9 from a guy on kijiji and I used it for over 3 months with public mobile. Suddenly it does not work anymore. I called Samsung. They say that this phone has been declared lost or stolen (blacklisted). It's incomprehensible. Is there a way...
I updated Credit card on payment day morning, when can I get my service reactivated?
how do i top up with a payment voucher it con t accept my pin number
My friend signed up today under my advice and I gave him referral code and the "dealer" claimed he knew nothing about $10 credit and so he knew nothing about code, so I won't get $1 bonus for referring dude!
Have user name.....PM says it is email. Holy Smokes Bat Man...I know my email.For password, well Robin, I know that too.....and nothing. Just want to get my credit card re-registered for the expiry date.....but can't even get in.
When I activating my $25 plan in store, the guy ask me to set up a 4 digit pin number, I even got a text massage to remaind me that number. what is that and what is it for?
How do I earn badges?
I'm sharing an experience. I opened up a new $25 PM account and did a speed test right away. LOL, big mistake!! Apparantly when you get a new account your plans not throttled for the first couple of days. I did one speed test and got 299mbps DL (amaz...
Hi.Pay for a 4 GB plan and havent had any issues with it until this month where it says I am out of data after 1 GB used.My plan starts on the 17th and I counted up all the data from that date until now. Just over 1 GB total.Any idea what would caus...
Hi I made a payment for my next month service at Walmart but yet I have no service.
Where do I go to set up auto pay
I have added the add-ons US Roaming - Talk Text 250 Data (10-day) twice but I can't seem to activate it....help.
I was using Bluetooth to connect my computer to my phone. I somehow connected to my phones data. I was streaming Netflix, thinking I was on my home WIFI when I suddenly got disconnected. That’s when I realize that I had been connected to my personal ...
Okay, so my situation is so unique that I just had to put a random issue down, just so I could talk to the Mods via PM because my issue was not listed and then I thought about posting here. The issue that I'm facing is me being charged $0.53 CAD the ...
So I received a offer via text message for public mobile to koodo transfer. plan detail for 60$12GB LTE with expiry of Oct 28 2019. on Oct 28, I tried signing up for koodo mobile but was unsuccessful as it was at work and using phone to do it. Hence...
I NEED TO TALK TO A HUMAN!!!!For whatever reason public mobile never took out the monthly payment from my credit card so they cancelled my service. Called my credit card company, my card is fine. Long story...I have since left this terrible managed c...
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