Community

Resolved! [Really weird problem] I cannot login my CRA account using data

Today, I tried to log into my CRA account using Public Mobile data, but the website kept noticing me that there are wrong username and password. I tried many times but showed the same result. I'm pretty sure that I typed the correct credential.  Afte...

Resolved! switching from Virgin Pre-paid

Hello, I'd like to move my phone number to Public and think I've got a good idea of the process but I have a few questions: Phone: Moto G4 Play XT16011) How can I find out if my phone is unlocked? I bought the phone from as a Virgin pre-paid phone fr...

Resolved! Using DATA to View Text Pictures

Hi,I seldom turn on my DATA, usually only to view a picture sent by text, Lately, I haven’t been able to open the pictures when I turn on my DATA - a little circle just spins around and that’s it.  Someone suggested that I turn DATA on, then restart ...

Resolved! PM Survey......any one get one of these.....or do it??

 I worked for a company that did employee surveys and am quite aware of a few things. And also my TimeShare gives them out. They can be slanted towards the company, no matter how you answer. You can answer the same question worded differently and you...

Resolved! List of countries included in the 300 15$ international add-on

Hello everyone,  I was looking to buy an international "calling add-on" offered on the website. My question is, does it include a country like Honduras or the rest of Latin America? or just explicitly includes only the countries listed in the add-on ...

Resolved! Autopay didn't work

Normally autopay well....autopays but I got a message saying I had to manually give credit card info.I don't really remember which email I used since my family are all on public mobile so I have a few account.I

Resolved! Missing Reward

My husband signed up for Public Mobile using my referral code the first week of February.  I received my referral bonus but he has not received his $10 bonus for signing up.  How do we go about resolving this?

Resolved! Porting

if I port my existing number with public to another provider can I still use the same sim and get a new number and keep my existing rewards? 

Resolved! Re: Transferring or Changing your Phone Number

Hi I have an account with you guys my phone was stolen and I don't have any of my info to switch it over to my new sim card so I had to create a new number...but that phone number I do have I's very important to me and I don't wanna lose it..my name'...

Resolved! Massive Daily Spam Calls from Different Saskatchewan Numbers

A few days ago I answered a random call from a Saskatchewan number. Ever since, I've been receiving 8-10 junk calls a day from varying Sask numbers. Obviously, blocking won't work since they are different each time. How do I stop from receiving these...

Resolved! change a sim card

Resolved! Hi. For one of my other PM A/C's. when trying to do manual payment, the Payment Toggle is greyed out

Need to know what happened and how to rectify Thanks

Resolved! Payment

Hi, I'm trying to make a payment, but the message keeps saying, You have enough money on your account already, but my phone is not working. When I call my phone says your account is suspended, make a payment.

Resolved! Porting Koodo Phone Numbers

Hi,  I set up myself and my wife on Public Mobile at the local Walmart today. The gentlemen working set us up with temporary phone numbers and said we should speak to a moderator on the community board with porting our numbers from Koodo. I have read...