Dear Community, We have some sad news to share today. We have learned that our Oracle and friend, @computergeek541, passed away suddenly on the morning of April 29, 2026. An active community member for the past decade, he was passionate about helping...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Honestly I'm a bit stumped I have 2 active cards that I tried to use while signing up and both are getting turned down. After calling my bank they confirmed the issue is on public mobile side and not theirs. Thanks.
Can't receive calls or send and receive texts...help! thanks
I got my first call at 6:41 this morning, luckily I have DND enabled until 7:30. I've now received six calls in as many hours. Because they're neighbouring my number, and the number changes every time, I can't keep up with all the numbers to block. T...
Can't make a local call . It said no talk plan. but I pay $40 per month for Canada wide calling unlimited
Hi,Thanks for all the great help and advice on the Community Board. This is just a comment on my experience with the above referenced topic. I had transferred my spouse's plan from Koodo and entered all the appropriate data including the referral cod...
I purchased the long distance international call add-on (300 minutes). However, it is still not working, any thoughts?
I need a MOD NOW!!!! Please get back to me
I purchase a $15 plan on Feb 26 and use up my 100 minutes then deposit $15 into my account so I have a $15 credit on my account. My phone is not working because I used up the 100 minutes so how do I get the phone to work.
Voucher isn't working
Hello sir I have forgotten my pin number.For change of credit card particulars u have blocked my account.I need to send u the renewed credit card details to make auto pay active again. My cell no:1 xxx xxx xxxx.pls respond Edit by Dunkman: removed p...
Hi apologies for not searching but am 74 and am really nervous I will do this wrong. I will be going to Florida after vaccination, but for the first time cannot fly direct to my destination so am arranging for a paid driver to pick me up. I will hav...
I would like to modify my email
Hello,I had 860 MB left on my data add on. I paid the 15$ for 1GB. I know have 1160mb listed. So I just paid $15 for 300mb? That's not right!
I have 3 phones on the same $15 plan but my wife can't call me, the message says she needs a long distance add-on to call me!? We can call each other but her phone can't. What's the glitch? Help!
i cannot receive calls and dont know why
I am thinking of buying a ZTE Cymbal phone. I am not sure if it will work on the Public system. Here is some technical info I grabbed from their site: LTE Bands: B2/4/5/7/12/13/66 | GSM Bands: 850/1900 | UMTS Bands: B2/5. If anyone cane tell me wheth...
When was the link removed from Sharing is caring!Tell your friends to use this code xxxxxx when they activate with Public Mobile?Now you cannot share this statement and have the receiver link directly to Public Mobile to activate a new phone. In the ...
what addon should i get to call Turkey?
Hello,I'm curious if anyone in Winnipeg got affected today with an outage. Last month I received a text from Public Mobile stating that on March 16, 2021 you may have noticed a difference in your calling coverage and to maintain best coverage to call...
Hi,I am about to activate my new SIM. I would like to still keep using my previous number from BellMTS but I’m skeptical that I may not be able to do that reading a post here that a provider doesn’t allow it. Does anyone have experience using their p...
I have an issue. I can't call from my phone. I have the mobile internet, but I can't call. Can you please help me
i'm having some network issue, there is no signal on my phone. i tried to reset the network setting, but it didn't worked. i even tried to take off the sim and reinsert it, got the same result. did couple of rebooting, still not working. i am using a...
I ordered a certified preowned phone. I received the phone but not the SIM card that was supposed to be included with it
