Community

Resolved! Int'l AddOn: Is the usage shown in PM's 'Usage History' consistent with the phone's 'Call History' ?

For a India call lasting 1:48 minutes ( as seen in 'Call History' in Mi phone), 'Usage History' on PM self-serve site shows 3:01 minutes.  Is there any other 'buffer seconds' I should keep in mind when making International Call with the Add-On (750 m...

Resolved! iPhone X Notifications

Hey thereI recently switched to Public and now my notifications on my phone do not work. This includes email through the GMail app, WhatsApp messages, Snapchat, Instagram, etc. Through testing I concluded that for whatsapp that the messages do not ge...

Resolved! Use referral code After Activation

How do i use my friends referral code after I initially activated my plan. .Technician stated the referral code expired..which it did not.  

Resolved! Suspended account

My account is suspended when I changed for a new Plan. Even though I had paid for it already, it is still not working. What do I do? 

Resolved! I just changed my plan from 20.00 unlimitedcall to the $15 Plan. How do I go back?

Resolved! Screen Goes Blurry

Hi there.....  My LG phone phionex3 that I bought through a PM dealer about a year and a half ago is showing screen connection static issues what can I do... ? Help please I don't want to buy new phone already.

Resolved! I want to make self service account

Resolved! New sim card

Hi, I bought a new sim card and got it activated from the store where I got the sim from.But it is not working it just shows no sim inserted, my phone is unlocked and the person who sold me the sim card tried putting the sim in other device also but ...

Resolved! account lock out

my account and password keep locking out?? 

Resolved! I cant access to my account

Hello..I cant access to my account, beacouse i for got my password and my email address i  cant opened. My new email address is xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxMy public  phone number is  xxxxxxxxxxxxxxxxxxxxxxxxxxxx  edited by computergeek541: custome...

Resolved! Rewards tracking by category.....are these included and where?

The pic below is numbered 1, 2, 3 and 4. 1. = Loyalty of $1 per year, max $52. = AutoPay for each 30 days when you had AutoPay in place. 3. = For letting a friend use your referral code. They receive a $10 one time credit and I        receive a $1 cr...

Resolved! $25 Plan with International text, picture messaging and data

My $30 current plan includes with $7 reward (loyalty & autopay):Unlimited Canada-wide Talk500MB at 3G SpeedUnlimited International TextCurrently, there is an offer of a $25 plan which includes additional features:Unlimited Talk Canada-wide500 MB Data...

Resolved! Reward loyauté

hi I have an account with public mobile I won’t to know about the reward loyalty. Is it like Fido, extra data ??   thanks   

Resolved! I cannot pick up phone call and make a call

recently I cannot pickup my phone call, always redirect to voicemail. when I call local number , also have issue, show me service not covered, this is just a call. please resolve ASAP.

Resolved! My phone...

So I've put the plan on and it won't let me send picture msgs or receive them...what I am I doing wrong? Thank you in advance.