04-02-2020 07:26 PM - edited 01-05-2022 10:13 AM
04-02-2020 08:04 PM
04-02-2020 07:34 PM
@Luciano if you still can't get access to it, you can talk to bot SIMON and then, moderator by clicking the "?" in lower right side of the page, typing "contact moderator", and following directions.
04-02-2020 07:30 PM - edited 04-02-2020 07:34 PM
@Luciano Dial 611 on your phone. If, however, you're referring to checkin' things out online, as Shawn asked.....
If it's online you're after, click on the "My Account" link, in the top, right corner, and choose to either Login(if you already have a self-serve account), or Create an account, on the right side of those two choices.
04-02-2020 07:30 PM
@Luciano if you know your email and secret question, then you can try the forgot password link to get back into your self service account. Clear your browser history, go to private/ incognito mode and try again to login and if that fails try the gorgot password link.
04-02-2020 07:29 PM
@Luciano , have you set up a self serve account already? Have you forgotten your password? Just wondering what you are having trouble with.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *