Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi I'm locked out of my account Iv wated hour and tried to rest but no luck can I get some help
Hi there all. Hope you are all safe and self isolating. My question is exactly how do I earn community points? I don’t get it. Thanks
I have been trying to call BMO customer service for Canada and Us at 800-263-2263,it seems like it can not connect with number 800 upfront, I am with $25 plan which is supposed to include unlimited calling in Canada wide.
Hello, Awhile ago I started a thread on my iPhone was which pretty scathing as I recall. I'm not sure where the thread got to. Any way, I am curious of your experience with the SE model. Mine was horrible until I got the battery replaced. I still hav...
Good news, Community members! PM has an attractive Data add-on promotion going on at this time, April 6, 2020 (snapshot below). The promotion is being offered for a limited time and the Data thus purchased will never expire. I just thought of letting...
Hello im trying to reactivate my account. i was on autopay however missed payment yesterday. im trying to pay the balance but when ever i try to do so with my credit card the error is 'already enough balance' thats not true. i have 12$ on balance, i ...
Since I am with public mobile from Feb until now I was unable to receive calls.....I think I will change provider......
New members to the community often ask what kind of participation is required to earn a community reward. Here are the averaged daily post counts of the current top 15 on the bravo leaderboard. @gblackma 35.0 ...
Why ain't I able to recieve calls
I forgot my security questions help
I’m new to public mobile wondering how I get rewards in community
I have enough fund ( active credit card) , why my account is expired?
When I try to addon media for the USA (yes I’m in the USA) there are no options for buying any of the 3 mb’s- the only 2 listed do not say USA media. Why? There isn’t an option to buy the 10 day talk text media either and when I try to message the mo...
I am a Fido customer and my number was fraudulently ported to Public Mobile and removed from me. I can’t find anyway to get in touch with PM? I am waiting for Fido to get back to me but now to also reach out and advise PM of the fraudulent activity. ...
While setting up my account I pressed "Activate Account" and then got message "Error 404 File or directory not found." What's next?
How can I reach P.mobile to pay my phone boill?
Earlier today, I called a toll free number with on hold - talk - on hold - cut-off. I heard a click at 2:30:01 according my usage history. I am not sure which party terminates the call. With the cut-off at exactly 1 second after 2.5 hours, my guess...
My account will not activate. I get the message Network Locked when the phone first boots, and then SIM Network unlock pin. It appears to be waiting for an 8 digit code from you to be entered.
I just paid my bill which was 2 days late because I cancelled my last card so autopay didn't kick in. Now I've manually updated my account, but it's still disconnected....how long does it take to reengage?
Im trying to submit ticket and when i fill it out and press submit the ticket submit button wont become green and i cant click
Ive been away for a few months, now my account has been disconnected.If I want to sign up again do I have to buy a new sim card or can I reuse the one that I had a few months ago?
I've done this in the past with Koodo, but I'm curious how and if this would work with the prepaid model of PM (I'm a new customer awaiting my SIM in the mail) Let's say I'm about to go travel for 3 months. Is it possible to put my account in a suspe...
Hi,I lost my phone and I never signed up the self-service account either. How can I suspend my account until I get the new phone?Thanks
For one of my accounts I ported a landline into Public Mobile and when the port completed the Android Messenger program kept sending out with the old phone number. All settings were checked, the new number was in the messenger app but whenever I sent...
I'm locked out of my self-serve. please advise how to access my account again. Kind Thanks,mpersaud
Hey guys some wondering how the community rewards are working. Thanks for your help!
Hi,once in a while I get this message "Your plan does not include talk" when trying to call a local number. I pay $40 a month for the full plan, so this should not be happening. Just this morning I redialled a local number and got this message. I ...
I want to switch to Public Mobile.My phone is Samsung Galaxy J3 Prime is not on the compatibility list. How can I added?
i dont know who to ask here,,confused..i move to new apartment about 500 m from old address ,now signal is bad,i even cant make a call ,i get 1 bar, but before i have 3-4 bar,any help here? Moved by mimmo
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