Community

Resolved! Ranking

Does anybody know the ranking order? And what’s the fastest way to level up

Resolved! Changing credit cards

hi, i want to keep autopay but i also want to change what credit card it is being charged to can anyone help? thanks

Resolved! Phone says no network after activation.

I'm using an old model of sony Ericsson w205. How do I know if the phone is unlocked?I got a new number I didn't transfer old number.

Resolved! Transporting number to new SIM card???

Hi, I am in the process of transferring from an iPhone 4 (I know, it's a dinosaur, but it has worked for me so far) to an iPhone 6. The SIM card for the 6 is smaller than the one for the 4, so I cannot simply move the SIM card over. So my question is...

Resolved! voicemail

hi,when i’m retrieving voicemail calls, is there a shortcut to avoid having to hear the incoming callers phone number.  so just get their message without hearing their phone number first

Resolved! portal transfer

Hello. I need a moderator to help me use my old number. I  recently bought a new sim but wanted to keep my old number. Any help would greatly appreciated..Joey

Resolved! Cancellation of my plan

The sales person who I got this mobile chip from told me if you don’t pay for 90 days your plan gets cancelled and then what haa as opens? I gave to pay 90 days due or not 

Resolved! Want a human to talk to

Resolved! Porting number from freedom

I got a call recently that they could not port over my phone number from freedom because the account was deactivated. They said I needed to reinstate my freedom account and then they could retry. I have since then reinstated my freedom account, how c...

Resolved! Voucher payment

Payed for minutes $15.00 but didn't get the minutes what happened how do I fix it 

Resolved! Geek

Funny, I've been geeked - ?Hoping a good thing.Also these bravos, what do they mean and  these badges earned.At a loss - where do I go to find out?These wonderful mentions are much appreciated.Great patient and understanding users.Cheers

Resolved! On Autopay

Hi. Im on Autopay with a cc but at the beginning of my cycle I keep having the message of my plan being suspended and I would have to put in the money for payment, regardless of my cc. And I dont get to bonus data either. Any suggestion? Thanks. 

Resolved! Free month

Am looking for free month of public mobile

Resolved! Friend did not receive referral discount

Hello I was wondering why my friend hasn’t received the $1 discount for the referral. I have received the $10 discount.thanks 

Resolved! Plan renewal/billing cycle

I was wondering when does the billing cycle start? Is it the day after we are charged on our auto withdrawal? If we paid on Oct 19 does our cycle start from Oct 20-Nov 19? I am getting different results from the phone to what is in my overview on the...