Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My $2 Auto Pay reward is no longer being applied to my monthly payment. However, I get texts acknowledging I have earned it.
I have enough funds in my account to make a payment. However it won’t let me! It isn’t automatically taking it, and when I try to apply my balance to my account it says I already have enough money! please help!
how to find the from my phone number to account number. login does not work
Hi,I'd like to add a second plan to my account with only data. Is this possible?Thanks.
HI, I suddenly cannot make any phone calls. I have the talk and text plan and I never had this issue before - my account is fully active and I have a balance. When I try to make a call, i get "this is a long distance call - please add 1 before the nu...
Hi, I am trying to activate my new SIM on my mobile but I received a text that says 'Network locked SIM card inserted". Can't use my phone now until you will reply to me. Thank you!
Hi, I have help my father activated a sim card. With user name: ********************@hotmail.com. This email was no longer active. I requested to change email to ******************@gmail.com. Since then he is not able to login in to view his account....
Hey,I had my SIM card activation in-store. two SIMs. one phone works but my other no service. Unfortunately, the rep. has not been available to help. Is any other way I can get this issue looked into please?Thanks
This month the telephone company automatically deducted the payment, but I paid another time. Can I get a refund?
My plan renewed today and some how ive used 50% of my data already, my i phone only says it used about 100 MB, Its saying Ive used 1500 mb . anyone know why this might be?
why does my due date keep changing, it was the 20th then the 19th now its says on or before the 18th
My phone previous service provide is Roger, can enroll your service. if its $25 + tax for unlimited calling and 1G data? please email :************************thanks, katie
Just recieved an email that my phone order was unexpectedly refunded. Im wonder as to why?
Hi everyone. I'm curious if its feasible to purchase a new iPhone from Apple Canada and use it with my existing PM micro SIM. I'm currently using a Oneplus 5 android phone. Any help is appreciated.-Al
I'm using a Samsung Galaxy S7, and noticed recently that in places I used to have no problems, my phone has been going from LTE to 4G randomly. If I'm in a call, it appears to stay connected, but line goes dead. Data goes to a crawl. What's happeni...
the data worked totally fine on Freedom mobile. Had this problem for over a year. Tried searching few time. No answers, Tried posting here before, also no help. Well it's year later. let see if anyone has any better ideas than last year.
My account is just suspended. However, I want to change plan and get it functioning.
Hi - presently on 5G data at $40 would like to go to 10G for $50.Have about 3G in promotional data not used.if I change plans will I LOOSE the bonus data I have. Thank you
Got the usual text this morning from PM at the end of my billing cycle, but instead of "thank you for your payment" I got the above message instead. I've always been set up for Autopay and nothing has changed at all for my account, so it was surprisi...
Tried topping up my plan.. it won't add it.. as i'm over my 100 minutes from my $15 plan it still won't let me. tried changing my plan to the $25 on the 10th so that it would match up with the billing cycle still did not work... what am I doing wron...
I need help to create a new password and I cannot receive the link
Does anyone know if this phone will work withe he public mobile network? It is not listed on there compatible phones but maybe somebody has it and it works. UMIDIGI A9 Pro Unlocked Cell Phones 6.3" FHD+ Full Screen, 4150mAh High Capacity Battery ...
so i purchased a sim and a prepaid talktime voucher and activated my sim and then successfuly added talktime and then i inserted the sim to my unlocked device that prior to me owning the device a friend of mine owned this device and his public mobile...
I just got curious, I have *no* plans on switching any time soon just for the record! Lol, but say for example someone is a customer here, and pre pays a few months worth just as a preference, but then they find a great deal somewhere else worth swit...
