Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My credit card won't get recognized against my addres. It's weird since it's the same card as another account. Now a few days after the initial account setup failure, my sim card is blocked. What to do now?
I just ported over from speakout and can not dial out. Dialing in goes straight to voicemail. I pulled out the SIM and restarted with no resolution. Trying to open a ticket and I get a login error with this account and can't log in to create a ticke...
I forgot email address and I want to add new email address. when enter phone number it say it already registered and asks me the email which I forgot. How to setup account again with phone number. Edit by SD08: Moved from Community (Beginner's Guid...
i order sim card through online now its two weeks i didnt get yet order no;225096
I just activated my public mobile but am unable to receive calls on my cellphone from another cellphone . I called my former provider, Virgin mobile. Maybe I took out the old SIM card too soon before putting in my new Public SIM card. Is this possibl...
I got a plan for my father and he said its not working. I had my credit card on auto pay so that shouldn't be the issue. The password he gives me isn't working but im not even 100% sure the email address is correct. The plan is in my name. What can I...
So I thought this would be an easy navigation but my "old" iphone is being difficult. Originally I was going to port my landline number over and wait the max 3 days for it to activate, but I'm apprehensive doing it this way. So my question is; I was ...
I'm chtr mobile user convert my number to public mobile same number 1.my chtr number is still active 2.i have public mobile sim card
What is my account number
I want to help people answer questions, and give my feedback but every time I'm on, I feel really intimidated and overwhelmed by the number of responses on each post. Even when the posts have only been up for 1 hour! This really discourages me to sha...
Hi, I received a call on my backup number that said there was a problem porting my number from my previous service (voip.ms) and to post about it here.
Why does the SIM card for Public Mobile cost $10, when most only cost $1 or close to it? Thanks, Chris76
I just got a job that i require data for however when i hsut my wifi off the app wont work. I have done everything the app says to get it to work. They say the nect thing is that my service provider may block it how can i check this or talk to someon...
If you know someone that has recently joined Public Mobile and you forgot to include your activation code to get the $10 credit is it too late to receive it? Or can it only be applied when you sign up? Thanks,Chris76
I got my SIM card back in 2015 under my community account and has completely forgotten how I managed to set up the autopay. Now I want to change my plan but I don't have a self-serve account or account pin & I can't register my current SIM to get a s...
Can I set-up an auto payment directly from my chequing account? And how do I change the source of my auto-payment from my account?
When I try to change my plan all I get is this. No plans available and no info on my current plan.
Hi all. If someone entered their e-mail address on MORE THAN one promotion for a new activation, and if they are labeled as "non-stackable" in the terms and conditions, how does PM treat it if activation is made and more than one promotion is still ...
Hi I transferred my mobile phone service to Public Mobile last month Oct 22 from Walmart, because I saw your offer about this. But I didn't see the credit for second month from my account, Could someone can help me to figure it out?
Is there a way of knowing if your private email was read? Thank you.
Hello how do I get my account number? I can't remember my password or the security question plz help
I'm using an iPhone 4s (yeah, I know). I tried using my data today, but all I got was a message saying 'Could not activate cellular data network. You are not subscribed to a cellular data service'. Is it just because my phone is so old, or is it some...
Have evergreensgh667t need get it fixed dropped off my bed fall on the floor whiteblank screen how much is get it fix
