10-12-2021 07:41 PM - edited 01-06-2022 03:46 AM
I bought some US data today. Oct.12 2021. I am going to theUSA on Oct.15 2021. When will my US data start? And second question is. If I haven’t use all the data in the 10 days then do i lose the remaining data. Thanks
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10-12-2021 09:21 PM
Here is some info about US roaming add ons that should help you.....
Happy travels and Stay--Safe!
10-12-2021 08:02 PM
Should you need to purchase an additional add-on after the current one expires, you will need to add it the day following the expiry of the first 10-day period.
These 10-day add-on's cannot be pre-purchased for multiple, consecutive 10 day periods (though wouldn't that be a nice option!!!)
10-12-2021 07:48 PM - edited 10-12-2021 07:49 PM
why you did buy it now is you will losing they day is starting from when buy it,
sign in to Self-Serve, to review your account, if you found at Available Funds: $ ?
Purchase Add-Ons through Self Serve,
Overview Of Add-Ons visit Here link.
for more info about U.S. Roaming.
you need to Contact Customer Support Agent by CS_Agent ,and Explain your issue to
they can solve your issue, they are nice Service Team they will help you 100%.
to them can cancel it for you and when yu go to US, you will buy it,
Here’s How To Contact Customer Support Agent by CS_Agent,
Good Luck...
10-12-2021 07:44 PM
@Donjfry : You might have made a fortunate mistake/misunderstanding if you have only just deposited money. You might not have actually fully bought the add-on yet.
Might.
10-12-2021 07:42 PM - edited 10-12-2021 07:54 PM
@Donjfry wrote:I bought some US data today. Oct.12 2021. I am going to theUSA on Oct.15 2021. When will my US data start? And second question is. If I haven’t use all the data in the 10 days then do i lose the remaining data. Thanks
If you bought it already...you're on the clock. Your 10 days start when you buy the add-on.
You'll lose whatever is left after 10 days.
edit...log in to your account...do you see your payment sitting in Available Funds ? If so, you haven't yet "bought" the add-on as suggested by @Anonymous . You have to go back and buy the add-on, if that's the case. Fingers crossed for you. 🤞