Community

Resolved! Receiving tons of miscellaneous calls

Hi, I'm receiving alot of random miscellaneous calls. Some numbers are from British Columbia as it shows up on my phone. These include numbers: 1 604 -***** and 1 604 -****. Earlier on I received calls from Richmond Hill, ON: 1 905 -****, from Saskat...

Resolved! PUK Number

I locked myself out of my sim card. I Need a PUK number, please

Resolved! How to get a bill for office phone claims?

Hey all,  I'm a new happy PM user. My office recently started offering cell phone coverage claims. But for that, I would need a (monthly) bill of sorts.  I'm wondering how I can get one. I look up the website and all I found was the payment history, ...

Resolved! reopening account

Hello,I used to have a PM account probably over a year ago but its been closed since since I moved away from PM. I'm moving back to PM and wondering if one of the admins re-open my previous PM account or do I need to create a new one? I prefer to ope...

Resolved! How can I pay my bill without self serve

Resolved! coverage north of Toronto

Hi,Can anyone tell me:what is the coverage like for Public Mobile 1 hour north of Toronto (Barrie) area?is there LTE service here with Public or just 3G?I'm looking at getting the $25 package. I'm currently with Freedom mobile and their service in ru...

Resolved! access to my account

Hi, I registered two telephone numbers on the same email address and password. The self service allow me to access only one of two accounts and I cannot change the account number on the top right corner of the window to access the other account. Coul...

Resolved! changing from android to iphone

I'm triying to change my phone, but every when I put my SIM card, same one or a new one, it tell me :SIM NOT SUPPORTEDI have been told to call last  service provider to unlock the phone, whitch I did and wanted 48 hr, and it still say SIM NOT SUPPORT...

Resolved! Account Suspended, Autopay not working, tried manually making a payment

I tried making a call this morning and got the message that my account was deactivated. I logged on to find this message: Please disregard this message if you have enough funds in your balance or are on AutoPay. Your account has been suspended. Make ...

Resolved! Paying for my plan

Hello I was wondering if I should trust my auto pay when playing for my plan I seem to see a few issues with it not feeling to secure using it thanks

Resolved! change my plane

hi my name is alazar how could i change my plan ( to upgrade).i forgot my email  when i got the service from a dealer?.

Resolved! COVID-19 essential workers

Does anyone know if PM is doing anything for essential workers in terms of helping them ..any type of credit? 

Resolved! New Account - no service

Hello, I have a Motorola Razr V3 (yes its old) and received a new SIM card from Public Mobile.I bought a plan and activated the SIM. After powering up the phone it searches for networks but cannot connect. I have no service. When I search for network...

Resolved! Compatible phone not found in the list, Alcatel model 5044G am I out of luck to use PM?

Hi Just bought a sim card at Walmart, the store clerk said my sim card has been activated, installed into my alcatel phone, it didn't work. Check the community solutions, found out that my alcatel phone model 5044G is not in the list, although the AP...

Resolved! My referral code where is it ? Just join PM trying to activate and enter the referral code

Resolved! new to the community

I'm new to the public mobile community and I want to level up my ranking..what is the best way to do this? Do I have to actively engage everyday ? and how much could I recieve off my bill even if I dont have a high rank

Resolved! Voucher PIN not working. Just bought it. Can't exchange or get another.

Resolved! Pop Up Notifications

Hey guys, just wondering if I were to disable don't send me any community emails. will I still be able to see pop up notifications?  

Resolved! accounts

I signed up my son to PM a few months ago using my info. I'm now looking to switch to PM and I want to know if I'll need a different email address and info to set up my own account now.

Resolved! payment automatic public mobile

what should i do when i change the bank card number?

Resolved! Helping Family Member in Need

Hi friends would like your expert advice, I would like to help a older family member not from same house, she is with bell,  i would like to port her phone number to PM, ill set up sim in her phone, is that possible, if she gives me her account numbe...

Resolved! New Customer - any upcoming promotions?

Just found out about Public Mobile, looking to port my number over from Bell but was curious if there are any upcoming promotions?  thanks in advance.

Resolved! Speak to human