Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I have had excellent reception in the basement since I've been with Public Mobile(over a year). Suddenly, in the last couple of days, people tell me that I keep cutting out. The phone signal is strong. Any suggestions?
I recently changed internet providers and now I am constantly burning up all my data quickly. I have been a member for 2 years and never had this problem until I moved 2 months and changed providers. I have had no luck solving this, but I am not what...
Hi there, I’m new to Public Mobile but have started to search the community today to see if I can answer some of my questions, which I have— except I’m wondering... on average how low can you get your phone bill after answering questions and asking q...
I just put in a new sim card into my archaic iphone 4s which I have used before with public mobile but I can't get it to connect. It just says no service. Anyone have any ideas?
I've tried resetting my APN, removing my SIM card, and rebooting my phone multiple times without any luck getting an MMS to send. I've also looked at several of the past threads with similar and tried various configurations that were proposed as a so...
Hey guys, I recently changed the number on my public mobile account, As I am moving province. It has been two days now and I am still unable to make or receive calls and texts. On my PM account the new number is there but my old one is still showing ...
Hi!, I am currently travelling and I purchased the international calls add on, making sure that the country I was staying at was included, However now that I am here (Spain) I don´t have any service, it only says emergency calls only.
Short version: some places (eg bon echo park) have no belus signal at all, but there's a rogers tower at the park entrance. Does anyone know if it works to change provider to manual and select the rogers network, will it give me back 4g connection, o...
I changed my plan to $50 before travelling on Aug 31. I set up a calendar reminder to change it back to $15 on Sept. 30 but found out that yesterday I was charged another $50! And my last payment day was mid Aug which means I lost about $100! Today i...
I have a number with Telus, just bought a pub mobile sim card, Have been through the registration process now 10 times, and cannot get it to work. Get to the page where its finalizing the transaction and it ends with the following error: Oops! Looks...
I have a specific phone number that I want to get however it’s not registered to my old provider so can’t be ported since I discontinued and it is not showing in the get a new number poolis there any way I can still get the same number.my WhatsApp st...
1) what does 10 days mean? Is it 10 calendar days or 10 24 hour periods? 2) When I started buying add-ons I found the system incomprehensible and unusable until I found a good guide by SR Lauren written nearly 5 years ago and then was able to buy add...
hi, I have signed for autopay and it was meant to have 2 CAD dollar off the monthly payment of 50 CAD dollar off. However, my credit card was deducted the full amount without the 2 CAD off but I can see that there is a credit of 2 CAD in the account...
Ported my number in approx 3 hours ago,out going calls work fine but all incoming calls go directly to voicemail(have power cycled phone twice)....any ideas on how to fix?
GHi. I am interested in activating several phone numbers. We are willing to pay via Debit Card ...or Paypal...or in Cash by any Store wherever most convenient for your Company. We can pay in advance for a one Year subscription/contract. We don't want...
I want to buy some gigabyte of data in case i ever exceed my plan's data. 1. What is used first, plan's data or addon's data?2. How long do addon data how much time before they expire? Thanks for reading
