Community

Resolved! Re: Transferring or Changing your Phone Number

What about if you're porting in a landline number? Those things can't receive SMS so how do I get this coveted sms authorization? I've been trying my hardest to port in a Rogers Home Phone number to PM but Telus called and said they received no autho...

Resolved! I want to port my old telus number, how do I do it?

Resolved! Re: Transferring or Changing your Phone Number

Hi,I have requested to port my number from Public mobile to freedom mobile (647-xxx-xxxx) and I was told that I should be getting text from Public mobile, but until now didn't get the text. It's been almost one hour now.Please text me so that my port...

Resolved! Top up of $15 and not $25

I topped up my account and it charged 10 dollars more than I wanted. Also the data add on isn’t working as I tried to use my phone today. Please help. Thank you 

Resolved! Ported number last week, can't receive calls anymore.

I can make calls, send/receive texts but I can't receive calls anymore on my account.I've tried using the sim in another phone and same thing.

Resolved! SIM card change

How do I edit community SIM card change

Resolved! My name is displayed wrong on outgoing calls

People are telling me that my business name is displaying on outgoing calls rather than my name. This is strange since the phone is registered under my name. All my account info has my name on it. Nowhere is my business name listed in my account prof...

Resolved! plan expired after paying my plan

I just paid for my plan and now it is saying plan expired???can anyone help me out here

Resolved! I need help paying bill

My ex set this  cell phone account up then kicked me out of the house without showing me how to pay the bill..  For some reason I can log into this forum but I cannot log into the account to figure out how to pay it.. My bill date is tomorrow.. 

Resolved! Re: Transferring or Changing your Phone Number

what i want to do is cancle my phone as i have 2 how do i do this  

Resolved! Trying to activate my SIM card

Partly through the getting started process, there are two choices whether I want to keep my old number cell number from Bell or create a new one, I want to keep the number. The next question ask to enter my phone number, I enter the number and am tol...

Resolved! How to access when I lost all account info: 4 digit call in number, and don’t have email access

Resolved! Plan

I paid on a voucher for 45 and is saying I’m still out of minutes . I have 49 dollars on account 

Resolved! Landline calls not working with 825 area code/Can I change area code only?

Having a few issues. First, most calls not going to my phone, they say "Customer is not taking calls at the moment" and no I do not have the do not disturb mode on, nor arirplane mode.Second, almost all landline calls, will not go through to my phone...

Resolved! US talk, text, data

If I am going to be in the US for 40 days can I purchase 4 10 day add on at one to carry me for the whole 40 days or do I have to purchase every 10 days?