Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My credit card is working. No address errors. Previous payments went through on account.Was on auto pay. The account is suspended and payments aren't going through with message "Unable to process transaction. Unable to verify credit card info" . H...
Hi All, good day to you, glad to be in the space another time. I satrted with PM in december of last year, on an autopay plan, it is now december, 2019 almost one year, it's a $40.00 plan, and am suppose to save $2.00 per month, but so far I only sav...
Oddball question of 2019 Has anyone here ever heard of attempting to BUNDLE Public Mobile service??? I think the person is crazy but just curious
Hi Team - I have an autopay reward setup in my account. I would like to temporarily suspend the service for two weeks and would start it back next month. Can you please confirm, if the autopay reward would be applicable when I reactivate my service n...
Account was missing the $2 auto pay and $3 referral rewards on my account. Billing date 12/16/2019
how to stop autopay?
Hi all, I recently registered with Public and I'm happy with the service, apart from the fact that my number is considered "invalid" by apps like DoorDash and Ticketmaster. I can't register with these services as a result but calls, texts and data ar...
Overview page is clicked and it takes me to help posting. Not my "overview" page I was told has my referal code on
Password aND username are correct.Simply doesn't let me log in.
I recently signed up for public mobile and I have been locked out of my self-serve account. I have been trying for days to get back in but no such luck. I even raised a ticket to be contacted by a moderator and they said it will be 48 hours but it ha...
I've had this on my plan for a while but would this include pictures/video or is that a seperate thing?
My account has been suspended and after making a payment my service still hasn’t been resumed. When I try to make a payment again it says amount due: $0 but when I try to make calls the automatic message says my service has been suspended ... it’s be...
Is there a quick way to check what topics I have commented on? For example I don't remember if I posted my Holiday favourites yet for the entry for the Amazon gift card give away and I don't want to disqualify myself by accidentally posting twice.
Hi,Just need some clarification as I'm new to PM. Just signed up, got enough earned rewards in balances (2 PM accounts) to cover first couple of months, yet my CC still got charged for the month..Not sure how it works. Any help to clarify why is ...
I paid the amount in full and still my phone is not activated.please help meStephen yen
If I get a new cell phone and end up needing a new SIM card will my account information stay the same or will my plan begin again resulting in me losing the loyalty rewards?
Changed my phone and now my data don't work.
I have been with public mobile for over a year. Until recently I bought vouchers from stores to pay my bill. I found both ways to be successful. What works best for you?
Hey, I was trying to reply to someone I decided to edit it and now I received this message. What's it mean? I've never seen it before. I've got 2 rejected messages and I don't know why.
i cant received verification code from google and banking account. my guess is that my number is not properly configured i mean the apn thing idk but i can send and received txt and call. pls help
Hello, I am lookibg for my call details for the month of Jan 2019 and Feb 2019, for immigration purpose. I am not able to get it from self serve because it has only last three months info in usage history.
On Dec 17 I added free 1G of data and free 400 min talk. How long will this free servce stay on my account. Will it disappear when my month is up in about a week. Will it automatically renew these options and charge me the posted rates (which I do...
just Igot back to Canada after three months absence and I am trying to login info my account to reactivate my sim. I get a message"login failed". What do I do?
PUK locked sim code please it was lucky mobile before help me please I need the code ASAP
I have an elderly friend who wants to switch providers, namely Public Mobile. Wondering if you need an active email adress BEFORE switching over??
Hello, I have 2 questions. I have been locked out of my account. Also the password reset links fail to arrive at my email address. I have chatted with ¨Simon¨ to no avail. And there is no phone number to call. I need to get back into my account to ch...
Why does the APN on my phone switch? Is it supposed to and is that ok.?.Data seems to not work with the public APN very well..I checked and rechecked the settings. Any one else have this issue and how did you resolve it?. Thanks!
Hi,I don't frequently visit PM's site and I noticed some of the plans changed. I have 3 phones with PM on 3 months plans with auto-pay that just got renewed. I'd like to switch to new plans for each phone but the only options offered are: 1) pay now...
I'm brand new to this and I;m just wondering if theres a fee associated with keeping your old number when switching to public mobile from another company.
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