Community

IanM1 · 12-20-2021

New customer here, trying to understand usage reporting over the first few days.My history reports one call of 31 seconds. Usage shows 2 minutes.History reports a total of about 2 Mbytes used. Usage shows 7 Mbytes.Why the discrepancy? History is accu...

IanM1 · 12-13-2021

Opened my new PM account this morning, specified porting an existing number from Speakout, entered all the required information, waited for a text from Speakout to approve the port-out.5 hours later I get a text from PM saying "We're having trouble t...

IanM1 · 02-13-2023

Why do people keep posting in this thread "remove your credit card information"? That's not possible, as they would realize if they looked. More accurate is to say "disable auto-pay", in which case you are relying on Public Mobile to obey the disable...

IanM1 · 12-28-2022

@softech wrote:@IanM1 1. You can get incoming text for free even without roaming addon. Again, only incoming, you cannot replyTo do that, make sure you are connect to T-Mobile network (SMS uses LTE network. YES, even you are on the "3G" plan , you...

IanM1 · 12-28-2022

I'm very confused about what works in the U.S. and what doesn't. PM says that we can still receive SMS text messages for free in the U.S. even without a roaming plan. But is that true if we can't connect to a 3G network at all? If we buy a 10-day U.S...

IanM1 · 02-02-2022

The general Community advice that the free 30 days promo would show up some time before 2nd renewal was correct. Mine just showed up at about 50 days.Kudos to the Community, not so much to Public Mobile - would it kill them to show somewhere that you...

IanM1 · 02-02-2022

Happy to help you understand. This is not a great issue of concern, once it's explained and verified how it works. I'll never have to bother about it again, so it would be easy for me to move on and forget it. But I'm a public-spirited sort who think...

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Talk and data usage count doesn't match history

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Re: Talk and data usage count doesn't match history