Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have an LG K20, with public mobile service, purchased it at Walmart. The latest security update I have is February 2020 according to what is stated in settings. I purchased this phone about 3 months ago. Are there security etc updates for Android 9...
When I call 611, it says I still owe $4.00. What is this! Please explain
I decide to buy an 30$ plan with autopay than I try to get in my account and its show that the password is incorrect than I try to do the password reset and its show: your account is locked please contact public mobile. Please help me Thanks edite...
So, just for fun I got curious and ran speed test on my phone on data. There are 2 main servers to pick from, "telus" and "telus mobility" "telus mobility" was faster on wcdma only, but "telus" was faster on LTE. And nerds happen to know why? Might ...
I activated a new phone plan and the person whos referral code I used didn’t seem to go through neith them or me seem to have been credited with referring a friend. I used a friends code cause she has a deal she got by text from public mobile there ...
I just signed up with public mobile and purchased a plan that includes voice mail. Why am I getting a message saying I don't have Long distance on my plan (trying to call my voice mail box) I have a Canada wide call plan! That doesn't make sense... H...
I'm planing on purchasing my first new apple watch when Apple release new watches this month. Can i active it through PM or my phone?
Need urgent help!!! My 77year old mother (77 this past august) had her cell phone stolen a few days ago. My mother had that same phone number for over 30 years. I know it is possible for her to keep the same number but we cannot access her email beca...
NEW CELL PHONE AND STILL CANT GET LANDLINE TO CELL----What is this all about ??? cant talk to anybody about this insane server edited by computergeek541: edited language as per terms of service
Hi, Guys, Renewed payment was automatically made on Aug 20 for this period. The service was up until today. My profile shows my account status is active but there is no phone or internet service on my phone.Help please. Thanks
I am noy able to recieve calls and text messages . I can make a call and even my data is working.. kindly resolve the issue. I have tried everything
why i cant connect on the internet even i purchases 1 gb data on. Please activate.
Hi I need some help on changing the email address on the profile. I got a Public mobile SIM/number this afternoon but at the time of registration, mentioned wrong email address and now need to change it in my profile. Though I can access the self ser...
Will the Ushinning F200 work for public mobile?
Hi I ordered a pm sim card. It arrived today . I tried activating online and it says Invalid sim so I was unable to create an account . What do I do ?
I'm new to Public Mobile and I'm having an issue submitting tickets. I fill out everything but the button on the bottom is still greyed out and not clickable. Am I doing something wrong?
Hi everyone, I'm new to Public Mobile and I'm wondering how often or how many posts do you need to post to earn $ off your plan? Thank you.
I have "Black Friday" promotion data and regular data with my plan. Which one of these gets used first? I find it hard to figure out if how much data I actually have left using the self serve system.
I am exhausted to literal tears here guys. I've done everything! Including changing my number 3 times. My landline works, (it's been tested) but if I dial my land line on my cell, it says number not connected. You can even dial out on the land line. ...
A total of 33.9*3 was deducted in AUG 14，2020 , and repeated deductions were deducted 33.9 * 2 = 67.8. How to do ?
We activated our phones through a PC kiosk. The rep linked our two phones to one account.Problem... we only have access to the first number to change/update plans. second number is frozen in time and I now need to top up data for this month. Secon...
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