Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have tried to set up autopay, but when I but my card in it says Unable to process transaction, as it was denied by my card issuer I have talked to my bank CIBC and they said that it shouldn't be due to them. Has anyone else had this problem and kno...
HelloI am trying to set up my PM Sim Card. I got the account set up, and my number from PC Mobile ported. I have a Samsung Galaxy A5 (2017). I got the APN settings set up. The mobile virtual operator type is set to GID and the Mobile virtual network ...
I recently purchased a US add-on. I appreciated the text telling me when it was going to expire. However, I really would have appreciated a similar text confirming the purchaseand when it would expire before I left on my trip. All I received when I e...
Where to insert code someone refered me to PMobile .Where can i get the black friday promo code on a 35+deal ? Thanks
I registered as a new public mobile client and was suppose to get a $10 off discount for the first 6 months however, it has not been applied yet.
thanks for asking, my phone has been set up for a couple months now. just today though I am unable to access my voicemail. whenever i dial my own number or the VM number the call is rejected as being long distance and public mobile mssg says I need...
I am so proud of Public Mobile. Yesterday I used my friends referral. I bought the $15 plan 2x500 minute and the international plan as I saw suggested here. No point of buying Canada and USA LD. I took a PM number as my friend did too. We both had ...
I'm seeing alot of negative feedback here, had a very positive experience with setting up my account. I wanted to get the account set up right away, so I looked at the 'find a retailer' map. Walmart. Headed in there and asked for a sim card.. he jus...
I can not set up voice mail unless I have air time correct ? thanks : also if I want to turn off VM how do I do it ?
Hey folks.. just getting started with PM. I've got the $15 plan with a wee amount of data. I've never had a data plan before, when it's gone will the service cutoff or will I be billed for overages? Does data need to be turned on to recieve picture ...
I need to change number how do I do it I got no air time at the moment this number has been in service for a while I would like it changed :
I am currently in the $15/month phone plan with a lot of rewards each month. However, I would like to switch to the $25/month phone plan. Would my rewards be carried over to my new phone plan? Example,If I currently have $8/month in rewards for my $...
I got message saying I got voice mail I dont recinize this number please help:
Can my friends refer more than 1 person when they register for a Public Mobile account?
It's only been a half hour, but data, calling out and texting in and out work. Incoming calls go straight to Bell voicemail. Will time solve this or do we have to get in touch with public mobile at this point?
I just joined public mobile. I used a friends referral Code when signing up. My friend received a text message saying he had referred someone but I don't see anything on my account about that reward. Should $10 come off my next bill and not the one i...
Purchased the $15 plan and now in US, it’s not working
Yesterday PM sent me an SMS. It was a hectic day full of meetings at work and urgent things to take care of at home, so I had no time to check the messages. Today I saw the message. It said: Hey. Public Mobile here! As you have used our chat bot an...
Hi Me and my girlfrind we have 2 different accouns I referred my girlfriend and I paid more for the same plans.I paid by credit card, and have a subscriptionI use only around 1% of my bandwidth for internetWhats could be the problem? one with rewar...
Hi I was trying to reply to a previous ticket but the message system seems not working right now.Anyone else also enouter that?
I am in the states, and bought a us roaming ad on for unlimited calls for 10 days. It is listed as an ad on, but when i try to make a call I receive a message saying I do not have this service Super frustrating! Has this happened to anybody, any i...
I purchased the $20.00 USA roaming talk and text and it seems that only the data is working.
Another company turning into garbage
I requested to port my Fongo number to Public Mobile. The temp number Public assigned me is no longer in service and the number on my SIM is the ported in Fongo number. Can only make outcalls...no incoming and no receiving or sending text messages...
I purchased the first 10 day us talk plan and it has just expired. Want to purchase another 10 day plan but it does not show up on the list of plans to purchase.
i ordered a the $10 "triple punch" sim card and only received a single micro card. my phone is an LG G5 and it uses a nano card. what do i do now?
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