Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I want to know how to keep my phone works when I travel in China.I heard other phone company can. Thanks.
I'm wondering if others have had the same experience as I did when trying to update my credit card expiration date?Firstly, I found it difficult to find the proper "location" for "manage my card".Once I finally found the location, I was then presente...
If I call someone in another country using the 500 minutes of International calling from the holiday bonus, would they get charged as well? Also - shoutout to Public Mobile for the Holiday bonus, super cool of them!
I just active dec 1 and now I have to top up again on Dec 31 this one I don't have money again untill Jan 1
I had signed up for the Black Friday deal and had put in my email address but when I signed up tonight with Public Mobile it didn't let me use that email address because it was too long. Anyone else have this issue? Wondering how I can still get the...
Hi thereMy data is going to fast can anyone help me. Rickee
I had port my number to public. Now I am not receiving OTP from bank but i am able to receive other messages.
Dear Sir, Madam, My account statement on the Public Mobile website stated that my net charge is $22 per month plus taxes. However, when reviewing my credit card bill I was charged twice on Nov 8 for 28.25. Regards,Shabnum.
I just set up my phone. I did not make a number transfer, had no number to transfer. Public provided a number. If someone calls it goes straight to voicemail and I can not make any calls. There is no service what so ever!.
A couple of years ago, we switched to PM (from Canada's oldest carrier) - a really great move. A few months later, we figured that we needed a second phone so, back to PM we went and got another phone. Silly me, though, because I didn't think to use ...
I have access to my voicemail and it had been working for a while but it seems to have stopped without cause. I have played around with the setting trying to reactivate it and it does seem to have a greeting and looks like it is active on the back en...
People are getting calls from my number, but I never called. They said "I" been calling them more than 10 times a day..... The scammers are using my number. Any way to solve that from the phone carrier's end?
My daughter signed me up now I can't access my account pretty sure she used wrong email
I am only able to send texts to some people and not others.
I manage 2 accounts on here and I know of others that manage a lot more than that. If I have an issue that requires me to open a ticket on my "other" account not immediately associated with this community account for rewards purposes can I do it thro...
Where is my simm?
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Wondering why the French Language was set on my phone for text msgs from Public Mobile as well as on Voice Mail.
Hi, has anyone been able to find a lost phone with public mobility, do you know if they can see last location before it died using the IMIE number or cell number ?Thanks Nicki
Hi, I just got my account yesterday, and I am trying to create my own account to access payments, but after I put in my new phone number and "submit", I am not receiving a 6 digit access code to set up my online account. I have a gmail account, but n...
Hello,I'm trying to return a cell phone that I found to it's rightful owner.The phone is locked and the sim card is still active. if you can identify this wallpaper, please don't hesitate to contact me. Thanks,
Two accounts both iPhone 8 +, not receiving calls. I am on Lucky mobile and was able to replicate this issue. Text messages seems to work mostly. This is not acceptable. I have checked accounts and are in good standing. Tried restarted phone, nothing...
I got email from public mobile Missed a payment? Your Public Mobile account is in suspend. I do not have any active account with public mobile. Please let me know who is using my email address.
I submitted my email, got sim card, signed up and activated phone with email but didn't get the Black Friday deal. How do you activate the deal?
will your network in Canada support: GSM850/900/1800/1900MHz, 3G: WCDMA850/1900/2100MHz, 4G,5G
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