Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I've recently just ported my phone number from my previous service provider (virgin mobile) to public mobile. However, an issue has arisen where I am unable to receive texts and phone calls from my contacts who use other service providers. For instan...
Does Public ever offer their existing customers bonus data? I am on the 1GB plan and could use a little squish but want to avoid paying any more money.
Will there be holiday bonuses this year?
Any suggestions on a small android?
Hi. Not a customer yet but will likely be coming aboard soon as my annual PC Mobile prepaid topup is a few weeks away from expiry. I saw it mentioned in another thread here that CCS has a promo right now whereby those activating new PM SIM cards can ...
Moved to Paying For Your Service category
Hi, I bought payment voucher in the same place for a couple of months but this is the first time it doesn’t work I’ve tried both calling and website. Does anyone have solution?
I just checked my credit card statement and I was charged 2 times ($5.60) for my $5/500 min add on. How do I get this fixed?
I need public to resend the request to have my telephone number ported by virgin.I have lost my previous virgin sim card
I have issue reseting my password because I can't remember my security question. Kindly assist
How do I get my account information
I have hundreds of International min and hundreds of National long distance min in my account yet when i try to call a 450 number which is long distance, but in my province I get a message saying it can't make the call and to add, I guess long distan...
My bill is the full amount without my rewards being applied. What gives?
Hi there, I am currently traveling in the US, and added a data only plan to my account. I have received a few notifications about new voicemails, but I am unable to check them. I do have access to a different phone and would like to try the remote vo...
hello, i am looking to change my plan and i want it to kick in before my renewal date. is that possible?
I want to put our 2 accounts on hold for 85 days... but not until 2 weeks after my Dec 7th payment... how do I get a moderator to do this for me? I do not want to screw it up. I wish my payment date and the suspend date coincided, but they dont. This...
Am on Auto Pay. Suddenly couldn't even make a phone call. Says plan expired - not enough funds in account. But I'm on auto pay. What's going on?
I am being charged on my Visa account twice a monthly for the past couple of months? Why?
I new to public mobile and I just purchased 20 add ons how am I gonna use my data
Does PM have black Friday deals?Eyeing the Pixel 5.
I know I've mentioned this before, somewhere. Can't recall where. It just happened again (true renewal occurred 17th, technically yesterday now). But this time, I thought to do a bit of digging before just deleting it. It turns out, the sent message...
I bought a US- Roaming 250MB data instead of 250MB add-onsI understand that I can not use the 250MB that I purchased if I am in Canada.Can I be reimbursed or change the add-ons option
When will I see the reward in my account? Also the friend I referred to is supposed to get a 2 gb bonus too? Thanks in advanceNerdybooboo
I want share what I had a question:I was wanting to change my current plan $15/Province-wide plan to the $15/Canada-wide plan. However, when I went to through self-service to change my plan, a message popped up to tell me that my current promotion wo...
I finally added the add-on prior to entering the US...however, my internet wouldn't work. How do I get a refund for a service that didn't work?
After years of suing websites for showing how to repair iPhones....they have succumbed. https://www.apple.com/ca/newsroom/2021/11/apple-announces-self-service-repair/
