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Forum Posts

iPhone4 on PM

I have looked quite a bit on the community and see a lot of discussions (esp from 2015) related to getting data working on iPhone 4 (latest supported iOS is 7.1.2 so it cannot be updated) using I have tried just using a colleag...

MyzMc by Great Citizen / Super Citoyen
  • 4 replies
  • 0 Bravos

Porting in Koodo number - check eligibility - error 'Oh no'

I've sent PM's to Shazia and Mary about this, but thought I'd post here too. Received sim.I changed my Koodo account email to a different email.Activated my sim, requesting a new number.Data, text, phone works.When I log in and try to change my numbe...

Walrus by Great Neighbour / Super Voisin
  • 2 replies
  • 0 Bravos

Porting Trouble

Hi I ported from bell about 21 hours ago and I'm having some issues with the public mobile service.Any calls to me go directly to voicemail and I don't receive any notification. Lte,texting,and calling out all work fine.

el_kDawg by Great Neighbour / Super Voisin
  • 8 replies
  • 0 Bravos

Can we use a Samsung A200K Nori F with public mobile ? urgent!

Hello, I was wondering if samsung a200k nori F is compatible with public mobile? It is a korean phone and it's like5-6 years old now...also I have to order it so I'd like to know in advance if it will work with public mobile. For more information on ...

paindoree by Good Citizen / Bon Citoyen
  • 11 replies
  • 0 Bravos

Resolved! If you top up with vouchers, do you still get the $6 discount?

I had an issue 3 days ago when I was able to port over 2 lines without issue but the third line i tried failed with the credit card issue others have had. Odd thing was, it was the same card I had just used on the previous two lines without any issue...

warpdrive by Great Citizen / Super Citoyen
  • 12 replies
  • 3 Bravos

Unable to Activate Account (credit card cannot be verified)

Hello, I've made a couple of attempts to set up a accoutn but I get an error saying that my credit card cannot be verified. I called my CC company and they saw 2 charges of $0 for Public Mobile that were accepted but I was unsucecssful in activating ...

jjrico by Great Neighbour / Super Voisin
  • 2 replies
  • 0 Bravos

Cannot Receive Calls/Texts -- Port Not Confirmed

Hi there, I activated my PM sim on Nov 01 around 7 PM EST.It is now Nov 03 11:30 AM EST and the port still hasn't been fully completed. I have not received any text messages regarding a successful port. Also I cannot receive any calls or text message...

jmb2027 by Good Citizen / Bon Citoyen
  • 9 replies
  • 0 Bravos

Resolved! RE: Incomplete Port Problem...please help.

Hi...I ported my number from Fido last night at around 8:30pm...i received a text message from Public Mobile about 30 minutes later saying "Your transfer request has been completed successfully". I can now make calls using my ported in number but rec...

kuzi by Good Citizen / Bon Citoyen
  • 6 replies
  • 0 Bravos

Plan didn't change - important!!

Hi, I was on a 10 days plan before (with no texting) and I just recently updated my plan to 90 days with 12 GB data, unlimited calling and texting. I clicked on change my plan now instead of my next renewal date which is tomorrow(Nov 4th). I thought ...

chi19 by Great Neighbour / Super Voisin
  • 2 replies
  • 1 Bravos

Resolved! Plan not renewed as per selected option

Hi, My 90 day plan renewal date was on 2nd November. As per the new Fall savings plan I selected the 12 gb plan (with fall savings) before my renewal date. The plan got renewed but today when I checked I could see the regular 6gb plan + provincial ta...

neo911 by Model Citizen / Citoyen Modèle
  • 19 replies
  • 0 Bravos

Porting from Koodo

Hi everyone: Brand new to PM. I ported my # from Koodo but forgot to do it with a different email address. No data or calls. Can someone help me complete my port?

Gino1914 by Good Citizen / Bon Citoyen
  • 2 replies
  • 0 Bravos

Resolved! Shazia_K

Hello Shazia,My plan was renewed on Oct 26th but currently I'm see the 12GB, unlimited province wide talk and global texting for $120 per 90 days, which is the same price as what I'm paying for 6GB. Is it possible if you could help me switch over to ...

nhanken by Good Citizen / Bon Citoyen
  • 7 replies
  • 0 Bravos

Resolved! Does my old carrier's account get automatically closed?

Hi, Porting my number over from WIND to PM was a breeze!It took less than 10 minutes before I could call and text under PM network. As for WIND now though, do I have to call them and cancel my account? Or did that automatically get done when the numb...

jmapark91 by Good Citizen / Bon Citoyen
  • 3 replies
  • 0 Bravos

Resolved! Porting Eliglibility

I am with public mobile and wanted to move my wife over to PM as well. She is currently with Koodo PREPAID service. I do know that public mobile has issues when porting from Koodo and one should get a temp number first and then submit request for por...

fch by Great Citizen / Super Citoyen
  • 8 replies
  • 0 Bravos

Porting completion help

I activated my sim and created an account last night. I got a text this morning saying that in order to complete my activation I needed to go to, click on 'contact us', and select 'sim'. I've done this and sent a message to PM. I thou...

Char21 by Good Citizen / Bon Citoyen
  • 4 replies
  • 0 Bravos

Resolved! Long Distance Add-on Roll-over

I was wondering if I purchase a long distance add-on one time only will I have those minutes as long as I am a subscriber? I don't realy need the minutes but it would be nice to have 200mins available just in case however I don't want purschase the a...

saintlester by Great Neighbour / Super Voisin
  • 2 replies
  • 0 Bravos

Question! Phone call kept disconnecting!

Hello everyone! I am new in this community as I just moved over to Public Mobile today from Fido I activated my account this afternoon around 2PM and have successfully ported my number over and everything was going great! I was able to use my data an...

Kikari by Good Citizen / Bon Citoyen
  • 9 replies
  • 0 Bravos

Vancouver Skytrain Cellular Coverage

I am currently using Chatr (which is on the Rogers network).Back in July 2016, Rogers installed LTE cellular service in the Dunsmuir Skytrain Tunnel in downtown Vancouver (

blau120039 by Great Neighbour / Super Voisin
  • 15 replies
  • 0 Bravos

**URGENT**Porting Failed help!!

Hey guysI received an text saying activation has been successful. I can only make outgoing call, but I cannot receive calls or get data. Also, if I call someone, it doesn't show my number as well. I need help really bad as I have a very important cal...

1DarkChaos by Great Neighbour / Super Voisin
  • 6 replies
  • 0 Bravos

Resolved! PM & SmartPhones

PM currently don't sell phones but use I believe. Does anybody know when PM will actual sell smartphones themselves? Thanks

A10A by Good Citizen / Bon Citoyen
  • 2 replies
  • 0 Bravos

No Data or APN options for unlocked iPhone SE

I've just signed up, and whilst incoming and outgoing calls are working my data is not. It _says_ it's connected to 3G, but I'm not able to do anything with data. When I look at my APN settings, I only have personal hotspot options, the other two sec...

cdutson by Good Citizen / Bon Citoyen
  • 33 replies
  • 0 Bravos

Activation failed

Hi there i just tried to activate my new sim with the $120 promo plan, everything went through except giving me the red text in final stage showing activation failed. Now i checked my credit card and the payment already went through but when i pop in...

dwydl27 by Great Neighbour / Super Voisin
  • 3 replies
  • 0 Bravos

cant receive the call or SMS Anymore

hi all from the activation (porting number) i was not able to receive SMS text but now i cant receive the call either, i can call so some one or anyone, same with text message, i can sms to some one and thy can receive my call or sms but when some on...

shoaibahmed by Good Citizen / Bon Citoyen
  • 3 replies
  • 0 Bravos

Setting up a second account

Hello Community, I'm looking to setup another account for my daughter. One questions, should I use my name and date of birth (keep in mind I have an account with PM already).

agaskin by Great Citizen / Super Citoyen
  • 6 replies
  • 1 Bravos

Receiving LTE and Calls on Galaxy S6

Just switched over from Wind using a Samsung Galaxy S6. I was having a bit of a problem earlier but seem to have found the solution. I just wanted to outline what I did here to get some opinions from members more knowledgable on phones and network se...

stqcb by Good Citizen / Bon Citoyen
  • 6 replies
  • 1 Bravos