Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
this month I was charge with more than my plan and more than in previous monthsin my account on Public Mobile charge doesn't appear only in my bank account
hey, i have autopay setup since day1 i used Public mobile, my service got suspended a few days ago, when i tried to log onto my self serve account to check my account status, it says unable to verify my email address, i can't even use 'forgot my pass...
my estimated payment even higher than the plan.what is wrong with the plan? the plan no long available? but didnt get notice. @CS_Agent
Hello all, I've been using Public Mobile for about a month now, my number having the new area code 672 and I've had a lot of problems since:1. Cannot call a certain toll free number: contacted Mods / Technical teams and they said it was because the t...
Starting from today every time I try to text sms to translink 33333 for next bus schedule I get an error 38 code saying public mobile cannot send to that number. I have already restarted my phone and still getting the same error. I'm in Vancouver. An...
After entering the wrong password for a few times I am locked out of my self-serve account, where can I contact Public Mobile to get access again?
FYIShortly after midnight ET this morning, my loyalty reward on my self-serve overview page jumped up to $2 even my anniversary date is 10 days away. On my next renewal, my plan will be another $1 cheaper. Easy reward for doing nothing. Okay, just ...
1.How can I trace all my sent out text messages on my History site? I see only Incoming SMS , In- and Outgoing Calls, Web. 2.Which usage is meant under Web?
Has anyone else been experiencing a sluggish Public Mobile Community website? I swear while pages are loading the site grinds to a halt and sometimes when I start typing the text does not appear almost till I stop typing. I know this to only be on th...
Not sure if I'm putting this in the right place? I'm hoping that the higher uppers who own public mobile who look into ways of providing Rewards and gaining new customers would see this... An idea that I have for Rewards and also helping the company ...
This is not a question but a suggestion. Can the Visa and Mastercard logo be added in the payment option section. Two people have said to me that only paypal is shown. I think alot of signups are being lost here.
Does any know if the Samsung Galaxy A10S A107M/DS is compatible with Public Mobile, this phone is not a Canadian model.
just switched to samsung6 and it is not recognizing my sim card. phone is unlocked and i have tried reinserting the card many times. The sim card is active as it still works in my old phone. Phone says public network is not available. Only other thin...
please change my plan with auto pay on line to 25$ my number xxxxxxxxxxxxxx edited by computergeek541: phone number removed
New user to Public Mobile. My Iphone 6 is not picking up the SIM card that I just installed. I'm a little confused as I had two previous providers. So the phone should be unlocked. The SIM card was bought about a year ago but just never installed...
How come my account has been deactivated but my bill has been paid?
for $15 plan, 100 mins Canada wide talk, how about 1800 toll free, is that count mins? thx
May refer a friend is not showing on my account
Hi, I signed up to PM this morning and ported my number to this service. I've noticed I am able to send texts but cannot receive them. I sent myself a test text and haven't gotten it. I presume this is due to my port?
Hello, i'm new to PM and will be activating a plan soon. I'd like to clarify the $35 plan does not include being able to send/receive pictures? The $25 & $40 plan says it's included but the $40 plan seems overkill for me and the $25 plan may not be e...
Trying to set up self-serve account for my son but when the phone number was enterec, it came up as invalid number or account already exists. Well, the number is correct and we haven't yet set up an account. Now what? Thanks in advance!
My son signed up with Public Mobile yesterday. The clerk waiting on him forgot to put in my referral code. When he was asked about doing it he said he was unable to do it and that we had to contact "the higher-ups". Who do I contact to get this done?
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