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12-14-2022
09:07 PM
- last edited on
12-15-2022
12:23 AM
by
computergeek541
Hi, I am looking for a particular phone number I used to have it. Can anyone help me in that because I try when I have the new SIM card but doesn’t found it.
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01-02-2023 04:47 PM - edited 01-02-2023 04:47 PM
@Dan236 236-979-xxxx belongs to Telus /PM There is a chance you can get it. If you can show PM support you had it before and lost it not long ago, there is a chance you can get it back. But it really YMMV
you can open ticket with PM and discuss with them. You are not PM customer at the moment? pls open ticket by direct message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there
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01-02-2023 04:43 PM
Is there a way to contact the administrators here?
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01-02-2023 04:42 PM
236-979
Thank you for helping me, I hope to find an answer as soon as possible
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12-22-2022 03:03 PM
Did you try to call it to see if someone answers?
Did you keep scrolling through all the numbers provided to see if it pops up?
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12-22-2022 03:00 PM
does not work.
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12-22-2022 02:59 PM
The number belongs to the public, and I tried to choose the number, but it does not work.
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12-14-2022 11:07 PM - edited 12-14-2022 11:07 PM
If there's some particular number pattern you're after in a particular area code, you can also check https://www.numberbarn.com/ - if you purchase a number from there you can then port it into Public Mobile.
Before purchasing, you can check that the number is portable into public mobile by entering it into the following checker - this checker is the same for Telus Mobility, Koodo, and Public Mobile:
https://secure.koodomobile.com/checktransfereligibilityparrot/default.do
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12-14-2022 09:59 PM
if you want old number back, do porting or login original account to change sim; for new user, just select new number during activation. you may not find some area code on list, such as 416, 519......
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12-14-2022 09:56 PM - edited 12-14-2022 10:01 PM
The new number.
Is it a Telus number or one you dreamed up?
See here.... who does it belong to? https://cnac.ca/co_codes/co_code_status.htm
If belongs to another carrier you will have to get a plan with other carrier and get the number and then port to PM.
What happens if you dial it right now...?
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12-14-2022 09:36 PM
The "change sim" option would only be applicable if the OP is an existing customer and needed a new SIM card linked to the account due to a lost or stolen or malfunctioning SIM card.
If the OP is a new customer going through activation, the change SIM function doesn't apply.
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12-14-2022 09:11 PM
if not PM number, you need porting; if PM number, just login self-account and select change sim.
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12-14-2022 09:10 PM - edited 12-14-2022 09:11 PM
@Dan236 a particular number but you did not own? Honest it might not be possible. Provider never willing to let customer to just pick the number you like
Also, there is an issue with which provider actually own the number. e.g, If it is owned by Rogers or Bell, PM cannot assign you the number. PM can only assign numbers owned by Telus/Koodo/PM Can you give us the area code and the first 3 digits, we can help you to check which provider owns it
