Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My credit card on file with PM was compromised and subsequently the card was cancelled upon advice from my CC provider. My usual autopayment to PM was due the same day and unfortunately failed to go through.After some teeth gnashing and consulting Th...
Just signed up, received a phone number and money has been taken out of my account but when I go to use the phone it says there isn’t a texting plan, when I try to call it says the service isn’t set up. When I go to log into the account online it doe...
Can I have data completely disabled (for instance on an account that will be used for a child’s emergency phone)
Hi all, I joined Public quite awhile ago. I was supposed to get a 5GB data bonus but I never got one, at least not that I saw. Is there any way to check? Thanks in advance!
I am trying to transfer my number to Public Mobile from another provider, but it says that it was unable to transfer the phone number I entered. What can I do about it?
Hello, im in the middle of a $70 15gb plan expiring on September 16, my data’s almost up so I need prob 10gb more of data for personal use, I don’t want to pay $150 for 10gb more of addons until September 16 so can I switch to the 10gb $50 plan until...
So I bought a public mobile sim card and I saw there was a promo code you could put in to get 2gb of extra data a month forever on plans 35$+, I was wondering where I could put in this promo code?
How is network signal in elevator, basement and subway?
What is the puk. I have no service on my phone and it’s saying locked sim
Public mobile set up for autopay, no changes, no log ins for months. Today I go to call out, get message "no more minutes" 2 days ago got txt saying payment went through. Checked bank info, money went to Public Mobile 2 days ago. Went to log in acco...
Hi I transferred from virgin mobile, they sent me a text to transfer however I lost my SIM card. I called virgin and they said my request to transferred expired and I need a new port request sent to them and I can get a manual transfer.
you took 40 $ from e and no repply Mark
Hi, I activated my plan ($25/30 days) in store in order to qualify for the 1 time 5GB bonus data on $25 or higher plans. The activation chat team told me it should appear in my account within 4 business days. It's now been 2 weeks since I have acti...
I have the basic $15.00 monthly plan with 100 minute talk time.Can I add long distance add ons for Canada & the UK? Do they expire after so long?Do my calls have to originate from Canada?Can I receive calls from anywhere in the World only when I am ...
i am wondering how I would be able to transfer money from one account that I don't use anymore to my new account
My autopayment got flagged by my bank so i manually paid. It charged me $10 and then $5, any reason why? I should have $5 deducted from my plan.
I cannot make calls or receive calls from my phone. It is just dead air. I have tried contacting Public Mobile without success. It is not a problem with payment as I have auto payment set up. Edit by Dunkman: removed personal information
Is there someone monitoring users or a way to report SPAM private emails?
WHEN I TRY TO CHANGE MY PLAN, IT SHOWS ME AN EMPTY PAGE OR SAYS UNAVAILABLE... I CANNOT EVEN SEE WHAT PLAN I CURRENTLY HAVE. ANY SUGGESTIONS?
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