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I can't make or receive calls, but I can message and receive messages and data works as well

irinah
Great Neighbour / Super Voisin

I can't make or receive calls since yesterday, but I can message and receive messages and 4G data works as well. Any help appreciated.

4 REPLIES 4

irinah
Great Neighbour / Super Voisin

So the solution was that agent refreshed sim services and now it works. So, we need to redirect to Agents to solve it.

 

Thanks!

@irinah  if they tell you what’s caused the issue can you please report back to us … so then  we can better advise others on what’s going on and how to fix 

irinah
Great Neighbour / Super Voisin

Thanks! sent a message to CS_Agents

Handy1
Mayor / Maire

@irinah  Lots of folks affected by this today best to let support know your one of them 

Getting support / submit ticket

 

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