All calls

[Mamap]

Unable to make or receive calls.

[DDM69]

We contacted a CS agent. This morning a Koodo tech support guy fixed the issue. Calling is working now. 

[softech]

@Mamap 

There have been issue since Wednesday for some people with both incoming and outgoing calls. 

Try to change to 3G only and see if it connects to the network at all with such settings

If that does not help, I suggest you to open a ticket with PM support and let them aware you are one of those, too.  Some customers got the ticket to support and got it resolved quickly

1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

[Handy1]

@Mamap  You are not alone , lots of people having same issues best to contact support and let them know you are one of them 

Getting support / submit ticket

• Get support by starting a conversation with virtual Chat box /SIMon. Click here                 

Or while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking here.

  Watch for reply top of page to the

   Right ( envelope image )